Site Director

Lead and manage a large-scale consumer goods logistics operation, ensuring the achievement of financial, operational, and customer service objectives. Holding full accountability for the site's P&L, customer relationship, and overall people leadership, this role offers a unique opportunity to lead a high-profile operation from the very beginning of our collaboration with this global FMCG organisation.

The successful candidate will not only be responsible for delivering outstanding site performance, fostering a culture of safety, engagement, and continuous improvement, but will also play a pivotal role in shaping the implementation of an exciting new client partnership. Working with some of the most advanced and cutting-edge automation technology in the industry, you will have the opportunity to influence the future direction of the operation, help build best-in-class processes and capabilities, and ensure the successful long-term growth of the site.

This is a career-defining opportunity for a dynamic leader who is energized by innovation, transformation, and the chance to make a lasting impact in a fast-paced, highly automated environment.

Key responsibilities

• Own full site Profit & Loss (P&L) accountability.
• Customer Relationship Management. Build and maintain strong, trusted relationships with key stakeholders.
• Ensure contractual commitments, KPIs, and SLAs are achieved.
• Lead business reviews and continuous improvement initiatives with the customer.
• Drive customer satisfaction and support business growth opportunities.
• Lead a complex organization of more than 200 employees.
• Foster a high-performance culture focused on accountability, engagement, and operational excellence.
• Develop leadership capability and succession pipelines across the site.
• Promote effective communication, recognition, and employee engagement
• Partner with HR to ensure effective employee relations and workforce management.
• Ensure safe, compliant, and efficient site operations.
• Deliver service, quality, productivity, and cost objectives.
• Monitor and improve operational KPIs and performance standards.
• Lead continuous improvement initiatives to enhance operational effectiveness.
• Ensure readiness and scalability to support business growth and peak periods.

Analytical Skills -

• Identifies and resolves problems.
• Demonstrates attention to detail
• Identifies opportunities to increase accuracy and optimize resources and develops/recommends/implements solutions.

Communication Skills –

• Presents organized and thorough information and data appropriate for intended audience.
• Excellent negotiation skills to deal effectively with individuals and groups within and outside the organization.
• Utilizes variety of interpersonal styles and communication methods to effectively adapt to new work structures, processes, or cultures.
• Demonstrates excellent negotiation skills to deal effectively with individuals and groups within and outside the organization.

Leadership Skills

• Strong business focus with demonstrated ability to act in partnership with management teams.
• Proven leadership and collaboration skills with the ability to effectively supervise, coach and influence employees.
• Performs with high level of initiative exhibiting persistence and willingness to stimulate new ideas within the organization.
• Makes strategic, results-oriented decisions, and accepts responsibility for the results (positive or negative).

Experience and Qualifications Required

• 7-10 years leadership experience within complex logistics or supply chain, operational environments.
• Proven experience managing full P&L responsibility.
• Demonstrated success leading large and diverse teams.
• Track record of improving productivity, profitability, and customer performance.
• Experience managing strategic and operational customer relationships.
• Experience driving transformational change and operational excellence
• Experience of managing and working with labour unions in France