Office Manager

We are looking for an experienced and highly organised Office Manager to join a prestigious luxury house based in Paris.

This is a pivotal role within the business, responsible for ensuring the smooth, efficient and professional running of the Paris office. Working closely with senior leadership and supporting teams across the business, the Office Manager will combine office operations, administration, people coordination and event management with a strong understanding of the expectations and standards of the luxury industry.

The ideal candidate is polished, proactive and discreet, with excellent organisational skills and the ability to manage multiple priorities in a fast-paced, international environment.

Who You'll Work With

• COO and Business Manager — your cross-functional reporting line. You'll work with both regularly and be trusted with confidential information from day one
• CEO, CMO, and senior leadership in Paris — you'll support their day-to-day office needs and operate as a trusted, discreet partner
• The entire Paris team — every person in the office is someone you'll quietly make life easier for
• Clients, partners, journalists, VIPs — anyone walking through our doors. You are their first impression and you carry the AROS brand presence
• Vendors and service providers — landlord, cleaners, caterers, IT, florists, couriers, grocery suppliers, travel — you own these relationships and hold them to our standard
• Global counterparts — equivalent people in NYC, Shanghai, Milan, Dubai, São Paulo, when their teams visit Paris or vice versa

What You'll Own

The look, feel, and order of the office

• Office is impeccable at all times — clean, polished, organized, on-brand. You walk the space multiple times a day and notice what others don't
• Bathrooms always immaculate, fully stocked, fresh — this is a non-negotiable standard
• Kitchen always stocked: coffee, tea, water, fresh fruit, snacks, anything the team or clients expect to find there. Never let it run empty
• Meeting rooms always reset between meetings — clean, stocked, AV ready, water and refreshments in place
• Flowers, plants, and seasonal touches kept fresh
• Common areas — entry, lounge, showroom areas — always camera-ready

Sampling and sample closets

• Maintain order in the sample closets and showroom: organized, labeled, accessible, restocked
• Coordinate with the design and sales teams on what's needed, what's missing, what's leaving the office for client meetings
• Make sure samples are always presentable — anything chipped, scuffed, or dusty does not stay in rotation

Supplies, groceries, and replenishment

• Order groceries, office supplies, kitchen supplies, bathroom supplies, paper goods, printer supplies, and anything else the office needs — before anyone has to ask
• Track usage patterns; build a reliable replenishment rhythm so we never run out
• Manage delivery scheduling so the office isn't disrupted

Vendors and service providers

• Manage the vendor relationships: cleaners, caterers, florists, couriers, building maintenance, equipment service, plant maintenance, window cleaning
• Hold vendors to the AROS standard; swap suppliers when standards slip
• Schedule and oversee work that needs to happen on-site

Hospitality and client/visitor experience

• Welcome every visitor with warmth and polish — clients, partners, journalists, VIPs, candidates, team members from other offices
• Coordinate the hospitality details for visits: refreshments, room readiness, transitions, send-offs
• Set the bar for what walking into AROS Paris feels like

Team events, offsites, and culture moments

• Plan and execute team events: birthdays, work anniversaries, welcome moments for new hires, send-offs, seasonal celebrations, team meals
• Plan and produce offsites and retreats — venue research, logistics, travel, programming, dietary needs, every detail
• Coordinate with the COO and Business Manager on what's coming and propose ideas proactively

Light executive and team support

• Help with travel coordination, meeting setup, and ad hoc support for the COO, Business Manager, and senior leadership as needed
• Make sure new hires have a great first day — desk ready, equipment in place, building access set up, welcome materials, lunch organized
• Support visiting team members from other offices — accommodations, ground transport, office logistics

Facilities and IT coordination (light)

• Local point of contact for facilities issues (maintenance, repairs, building services) and basic IT issues (printer problems, meeting room AV, hardware setup) — you coordina