Customer Support Pro – Shine Invoicing/Facture
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Shine is seeking a Customer Support Specialist to join the Customer Care team and assist freelancers, independent professionals and small businesses with Shine Invoicing/Facture. You will be the primary contact via email, chat and phone, delivering clear, accurate, and friendly assistance while guiding users to self-sufficiency.
Fluent in English and French, you will diagnose issues, provide tailored solutions, and contribute to knowledge base improvements to continually enhance the customer
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