AI-Driven CRM Leader for Salesforce Excellence

Il y a 3 jours

Paris, Île-de-France AXA Group Operations Temps plein 120 000 € - 190 000 €/an

AXA Group Operations seeks a CRM Lead Expert to define and implement AI-enabled CRM capabilities across Group entities. You will advise business and IT stakeholders on strategic choices, validate business value, and drive Salesforce AI solution design and deployment with a focus on governance, scalability and compliance.

You will lead the adoption roadmap for Salesforce AI features across Sales Cloud, Service Cloud and Marketing Cloud, ensuring alignment with global priorities, data privacy and