Bilingual Member Experience Specialist

Il y a 21 heures

Paris, Île-de-France Lucis (YC P25) Temps plein 42 000 € - 54 000 € Contrat

Lucis, a Paris‑based health tech startup, is hiring its first dedicated Customer Care Team Specialist. You will own the member experience end‑to‑end, resolve inquiries via chat, email and phone, and work closely with our medical team to escalate when needed.

You are bilingual in English and French, with 1+ years in B2C customer care, and you thrive in a fast‑moving, startup environment. Relocation support is available for the right candidate in Paris.