Member Experience Lead

Lucis, a Paris‑based health tech startup, is hiring its first dedicated Customer Care Team Specialist. You will own the member experience end‑to‑end, resolve inquiries via chat, email and phone, and work closely with our medical team to escalate when needed.You are bilingual in English and French, with 1+ years in B2C customer care, and you thrive in a...

About Payflows Payflows is the AI companion that makes a company's existing ERP AI-native, so finance teams can close faster without the pain of migrating from their legacy tools. Founded in Paris in 2022, we have raised €26M from Balderton, Ribbit Capital and Headline, and work from hubs in Paris, London and New York. We work with mid-cap and large...

Dust is hiring a People Experience Manager to shape how employees experience the company across Paris, London, New York and San Francisco. You will own onboarding end-to-end, partner with People Ops and IT, and collaborate with site leads to ensure smooth handoffs and a welcoming environment. You will build rituals, plan offsites, and create inclusive...

Mirakl is seeking a proactive professional to administer One Help, Mirakl’s AI-powered digital support platform.Cliquez sur "Postuler" ci-dessous pour envoyer votre candidature. Assurez-vous que votre CV est à jour et que vous avez d'abord lu les spécifications du poste.You’ll configure the system, manage AI settings, flows, and user journeys, working...

Une entreprise innovante de boissons à Paris recherche un Office & Culture Manager pour garantir un environnement de travail agréable et promouvoir sa culture. Vous serez responsable de l’entretien des espaces, de l’accueil des collaborateurs et de l’organisation d’événements d’équipe. Un bon sens du service, une expérience préalable et...

Une entreprise innovante dans la Foodtech recherche un Customer Care Manager pour améliorer l'expérience client au travers d'interactions variées. Vous serez responsable de la satisfaction client en gérant efficacement les demandes écrites et vocales. Le candidat idéal aura une première expérience en Relation Client, maîtrisera le français et...

Netflix is seeking a proactive Workplace Experience Coordinator in Paris to deliver an exceptional experience for staff, visitors and interview candidates. You will manage front-of-house, coordinate catering, events, vendor relations and workplace operations to ensure a smooth, welcoming environment.The role requires 3–4 years in a similar position,...

Staycity is seeking a Resorts General Manager to lead Staycity Disney and drive exceptional results across the property. You will own the P&L, guest experience and culture, leading through your leadership team to deliver sustainable growth and financial performance, while aligning with corporate strategy and standards. Set the direction, develop future...

Nous recherchons un Responsable du Service Client expérimenté et dynamique pour diriger et faire évoluer nos activités de service client en France. Il s'agit d'un poste de direction à fort impact : vous définirez et mettrez en œuvre la stratégie de service client afin de garantir une expérience fluide et de haute qualité tout au long du parcours...