5G Operational Engineer

Be part of a new era in communications, transforming connectivity with Eutelsat – the world’s first GEO-LEO integrated global satellite operator.

As a leader in satellite communications, we provide global connectivity solutions - connecting businesses, communities, and governments around the world. We can connect you at on land, at sea and in the air. We also deliver broadcast television channels and packages, transmitting vital news reports around the world.

With Eutelsat You’ll Get To:

• Pioneer the future of Space Technology
• Bring connectivity to remote frontiers
• Collaborate with customer-centric experts
• Embrace cultural diversity in our global team

In a dynamic industry where passion drives our teams to make a difference to become the most trusted partner for global satellite connectivity, you will elevate your skills in a stretching, rewarding, and meaningful environment. At Eutelsat, we’re united by inclusion and diversity, striving for gender balance and social responsibility, on Earth and in Space.

Why Eutelsat?

• Commitment to Diversity & Inclusion: With colleagues from over 75 countries, we embrace our global DNA and are committed to creating an inclusive workplace. We are proud that one-third of our executive team and 60% of our board are represented by women.
• Ways of Working That Drive Us: As "One Team," we work collaboratively towards shared goals, with customer-centricity, respect, and inclusivity as our guiding principles.
• Sustainability at Our Core: At Eutelsat, sustainability is more than just a word; it’s woven into our strategy. We’re dedicated to balancing social, environmental, and economic growth — both on Earth and in space.
• Work-Life Balance: We offer flexible schedules and hybrid work options to help you balance your personal and professional life. At Eutelsat, we are committed to supporting your well-being and ensuring you have the flexibility you need to succeed both at work and at home.

Job Overview

We are looking for a specialized 5G Operational Engineer to join the S&O department for the IRIS2 programme. You will play a crucial role in integrating advanced 5G network operational architectures with our satellite ground segment. Starting in the engineering of operations phase, you will define the supporting operational processes, contribute to documentation deliverables, and participate in system integration and validation, before transitioning into active operations within the Toulouse Control Centre to manage 5G services and incidents.

Which Team You’ll join:

• Will be part of the Ground Engineering team at the Ground Control Centre in Toulouse.
• Will liaise with Service Management Centre (SMC), Mission Control Centre (MCC) and the IT & Network, and 5G managed services providers

Who You Are:

• A practical, process-driven telecommunications expert with a deep understanding of 5G architectures (Core, RAN) and their integration within complex, end-to-end satellite and non-terrestrial networks (NTN).
• Highly methodical and pragmatic, excelling at incident management, technical troubleshooting, and navigating multi-layered technical ecosystems where 5G touches every layer from OSS/MCC to the payload.
• An good communicator and collaborative professional with a proven ability to bridge gaps between internal engineering teams, operations, and external suppliers/managed service providers.
• Eager and ready to transition from operational definition and service validation during the preparatory phase into a live, service-oriented operational role.

What You’ll Do:

• Engineering of Operations & Preparation: Prior to service launch, contribute heavily to the engineering of operations. This includes providing milestone documentation, participating in segment milestones, following the integration and validation of 5G ground and system components, and executing the design and validation of operational processes, procedures, training, and accreditation.
• ITIL Process Definition & Authoring: Design, write, and maintain robust, ITIL-based operational processes (covering Incident, Problem, Change mgmt, and Request Fulfilment) tailored to 5G services distributed across the end-to-end architecture under coordination of Process management.
• Managed Services & Supplier Interfacing: Act as the technical interface for 5G managed services, coordinating closely with external providers and internal stakeholders to ensure smooth operational alignment and service level compliance.
• Incident & Problem Management: Provide engineering support for incident, problem and change management across 5G the managed services.
• Continual Improvement & Data Collection: Collect and analyse data on recurring issues, s