Europe E‑Retail Client Service Team Lead

Il y a 4 jours

Paris, Nouvelle-Aquitaine, France Hermès International S.A. Temps plein 65 000 € - 90 000 € Contrat

Hermès Sellier, division Hermès Distribution Europe in Paris seeks a Team Manager for the Client & Service Department. You will lead a team of about 10 client advisors, recruit, develop, coach, and ensure excellent customer relations across channels.

You will collaborate with CRC management, manage on/offboarding, monitor KPIs, and drive daily performance while aligning with E-store managers and Training Manager.