ServiceNow Problem Management Lead

Il y a 3 jours

France, Auvergne-Rhône-Alpes HCL Technologies Limited Temps plein 70 000 € - 110 000 € Contrat

HCL Technologies Limited is seeking a Track Manager for Problem Management with ServiceNow expertise. You will lead advanced problem management efforts, optimize ITSM processes, and mentor teams to deliver innovative solutions aligned with client requirements.

The role emphasizes overseeing SNOW administration, automation, and continuous improvement across large-scale environments while ensuring contractual SLAs are met and service quality is enhanced.