CX Transformation Architect for Growth
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Allianz Partners seeks a CX Strategy & Transformation Lead to architect the multi-year CX agenda, reporting to the Global Head of Customer Experience. You will own the CX strategic plan end-to-end, lead the PMO for CX initiatives, and champion data, AI, and digital tools to turn customer insight into measurable growth.
This role requires significant experience in strategy consulting or transformation programmes, with a proven ability to influence senior leaders and manage complex portfolios.