Global Major Incident Manager – Lead Crisis

Il y a 3 jours

Paris, Île-de-France HCL Technologies Limited Temps plein 90 000 € - 130 000 €/an

HCL Technologies Limited seeks an experienced Incident Management Lead to own end-to-end production incident lifecycles across a global technology estate. You will coordinate crisis calls, cross-functional teams, vendors, and stakeholders to restore service and document outcomes.

You will automate data collection, build dashboards, and drive continuous improvement using Python, cloud services, Linux, and Windows Server, while communicating clearly in French and English during high-pressure