Senior Product Designer

Context & project

Decathlon’s mission is to bring people together through sport and make wellbeing accessible for all. To align this mission with planet boundaries, Decathlon relies on In-Store teammates who embody the human touchpoint between our brand and our customers. This is exactly where your mission comes in: designing simple, efficient in-store experiences that make our teammates' lives easier, enabling them to be as effective and impactful as possible with our customers. Within an omnichannel context, your mission will be to combine operational excellence with user needs, bridging the gap between operational requirements, business objectives, and technological opportunities.

Store layout

Senior Digital Product Designer

Job Description

In a nutshell

• Senior Product Designer (IC3)
• Internal
• Location: Lille
• Timing: ASAP

Context & project

Decathlon’s mission is to bring people together through sport and make wellbeing accessible for all. To align this mission with planet boundaries, Decathlon relies on In-Store teammates who embody the human touchpoint between our brand and our customers. This is exactly where your mission comes in: designing simple, efficient in-store experiences that make our teammates' lives easier, enabling them to be as effective and impactful as possible with our customers. Within an omnichannel context, your mission will be to combine operational excellence with user needs, bridging the gap between operational requirements, business objectives, and technological opportunities.

Digital plays a pivotal role in the quality of the connection built during moments shared between customers and teammates. How? By ensuring every In-Store Decathlonian works in an efficient and adapted environment that seamlessly supports their daily tasks.

Your mission

In this context, we’re looking for a Senior Product Designer to elevate our digital strategy within the Store Layout domain. As part of a dynamic team, you will shape a digital solution that empowers central teams to deliver international and localized visual assets, while enabling stores to effortlessly manage their in-store communication. Your role is to establish a comprehensive end-to-end user experience connecting merchandisers with store staff, driving more performant store layouts and streamlined daily operations for 80,000+ users across the globe.

As a Product Designer, you will join a cross-functional team (Product, Engineering, Business, etc.) and have the responsibility to participate in the discovery process, to continuously improve and develop the new product and to help with the change management.

Role & Responsibilities

• influence and enlighten decisions, whether long-term strategy, quarterly roadmaps or day-to-day tactics
• ensure that we identify and tackle the most relevant opportunities
• explore & de-risk solutions that are desirable… but also viable and feasible
• build long-term impact (outcomes) rather than features (outputs)

Craft / Core Skills

• Strategy - Support an holistic vision of "Personal Buying Experience" domain (omnichannel journeys and ecosystems)
• Problem Discovery - Uncover and refine opportunities through qualitative and/or quantitative research / Map & help prioritize product decisions with Opportunity Solution Trees
• Solution Discovery - Explore & co-create multiple solutions / Prototype early, iterate often / Design usable interfaces aligned with our design system and accessibility standards (WCAG)
• Testing - Constantly de-risk the relevance, usability and impact of explored solutions, using the most adapted method (usability tests, A/B tests, surveys, …)

Behaviors / Soft skills

• Influence - Work closely and proactively with all expertises (product, business, engineering, etc.) to influence strategies, prioritization and discovery/delivery roadmaps
• Cross-functional collaboration - Involve your product team and stakeholders throughout your design process, leveraging the right methods and/or storytelling, creating a safe environment for feedbacks
• Design collaboration - Contribute to elevate the design practice, run and/or participate to collaborative design sessions (co-design, design critiques) with your peers across multiple teams (New Business Models, eCommerce, …)
• Growth mindset - Proactively identify and build on your strengths and improvement areas, turn failures into positive learning lessons (for you and for others)

Why join the In-Store adventure?

• Enhance the human bound - Simplifying complexity and leveraging store teams and management, building more and more quality time spaces between our customer and our teammate
• Improve Store efficiency - Empower our teammates on the f