Senior Service Delivery Specialist

Il y a 2 jours

Strasbourg, Grand Est, France Infinity Quest Limited Temps plein 70 000 € - 120 000 €/an

What do you need to succeed in this position?

  • Minimum 4 years of relevant education (Master's degree or equivalent) after secondary school.
  • Minimum 4 years of professional experience in the domain.
  • Minimum 2 years of experience in: Change Management, Incident Management, Problem Management, Project Management.
  • ITIL / ITIL v3 Foundation Certification.
  • Strong people management and communication skills.
  • Good planning and time management skills.
  • Proven ability to communicate effectively with different levels of an organization, including senior management.
  • Strong influencing and relationship management skills.
  • Excellent ability to manage multiple high-priority tasks and adapt to changing requirements, schedules, and priorities.
  • Self-driven and resourceful, with the ability to work both independently and as part of a team.
  • Advanced knowledge of: Microsoft Project, Microsoft Excel, Microsoft Visio
  • A valid EU SECRET Personnel Security Clearance is required.
  • Candidates without an active clearance must provide:
  • A recent criminal record certificate (issued within the last 30 days).
  • Proof that the EU SECRET clearance process has been initiated.