Senior Service Delivery Lead: Incidents

Il y a 2 jours

Strasbourg, Grand Est, France Uni Systems Group Temps plein 65 000 € - 90 000 €/an

Uni Systems in Strasbourg seeks a Senior Service Delivery Specialist to coordinate day-to-day live service delivery, ensuring SLA compliance and effective incident management. You will coordinate internal and external teams to drive incident resolution while maintaining service quality and contractual obligations.

The role requires ITIL expertise, strong communication, and the ability to manage multiple high-priority tasks in a fast-paced environment.