Global VoC

Il y a 3 jours

SaintOuensurSeine, Île-de-France Joinimagine Temps plein 70 000 € - 100 000 € Contrat

Allianz Partners is hiring a Customer Experience Model Performance Manager to drive the global Voice of Customer deployment, harmonize processes across LoBs/BUs, and ensure IT security standards are met. You will train teams, analyze insights, and lead international projects to elevate customer experience and retention.

The role emphasizes collaboration with diverse functions, data-driven decision making, and a strong focus on actionable improvements in a multinational setting.