Global CX
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Allianz Partners seeks a global CX Program Lead to own VoC initiatives end to end, from scoping to go-live, focusing on the technical evolution of the VoC platform and cross-functional collaboration. You will coordinate with internal IT and external providers, define requirements, and ensure timely delivery with governance oversight.
This senior role reports to the Head of CX Onboarding and Monitoring Hub and offers high visibility across Allianz Group, regions, and local units, leveraging data
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Global VoC
Il y a 3 jours
Saint-Ouen-sur-Seine, Île-de-France Joinimagine Temps plein 70 000 € - 100 000 € ContratAllianz Partners is hiring a Customer Experience Model Performance Manager to drive the global Voice of Customer deployment, harmonize processes across LoBs/BUs, and ensure IT security standards are met. You will train teams, analyze insights, and lead international projects to elevate customer experience and retention.The role emphasizes collaboration with...
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Global VoC
Il y a 4 jours
Saint-Ouen-sur-Seine, Île-de-France Allianz Partners Temps pleinAllianz Partners is seeking a Customer Experience Model Performance Manager to harmonize VoC across LoBs and BUs, promote a unified feedback method, and ensure compliant tool deployment with IT security standards.The role leads international projects, analyzes customer insights, and trains teams to enable autonomous use. It focuses on improving the customer...
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CX Program Lead
Il y a 1 jour
Saint-Ouen-sur-Seine, Île-de-France Allianz Temps plein -
CX Model Performance Manager
Il y a 2 jours
Saint-Ouen-sur-Seine, Île-de-France Allianz Temps plein -
CX Model Performance Manager
Il y a 3 jours
Saint-Ouen-sur-Seine, Île-de-France Joinimagine Temps plein 70 000 € - 100 000 € ContratAbout the RoleThe Customer Experience Model Performance Manager plays a key role in integrating Allianz Partners' Lines of Business (LoBs) and Business Units (BUs) into the global Voice of Customer (VoC) initiative, promoting a unified method for managing customer feedback and assessing B-Partner relationships.This position entails overseeing the deployment...
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Cx Model Performance Manager H/F
Il y a 4 jours
Saint-Ouen-sur-Seine, Île-de-France Allianz Partners Temps pleinAbout the Role The Customer Experience Model Performance Manager plays a key role in integrating Allianz Partners' Lines of Business (LoBs) and Business Units (BUs) into the global Voice of Customer (VoC) initiative, promoting a unified method for managing customer feedback and assessing B-Partner relationships. This position entails overseeing the...
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CX Model Performance Manager
Il y a 1 semaine
Saint-Ouen, Centre-Val de Loire, France Allianz Partners Temps pleinAbout The Role The Customer Experience Model Performance Manager plays a key role in integrating Allianz Partners' Lines of Business (LoBs) and Business Units (BUs) into the global Voice of Customer (VoC) initiative, promoting a unified method for managing customer feedback and assessing B-Partner relationships. This position entails overseeing the...
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Sr CX Training Professional H/F
Il y a 5 jours
Saint-Germain-en-Laye, Île-de-France Honeywell Technologies Temps plein 55 000 € - 75 000 € ContratAs a Customer Experience Training Professional here at Honeywell, you will design and deliver training programs to enhance employee capabilities and drive exceptional customer experiences, aligning with strategic goals.You will report directly to our CX Training Supervisor /Manager and you’ll work out of our Saint Germain en Laye location on a Hybrid work...
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Europe Retail Education Manager
Il y a 1 jour
Neuilly-sur-Seine, Ile-de-France Parfums Christian Dior Temps pleinPoste Do you wish to join the House of Dreams? In this House, you will continue to perpetuate the dream of our creator: that of a more beautiful and happier world. You will also consolidate our vision: to become the most desirable House in the world of beauty, an absolute reference of French luxury, a symbol of joy and hope. This Vision Is Carried By Our...
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Freelance Luxury Brand Evaluator
Il y a 1 jour
Vineuil-Saint-Firmin, Hauts-de-France CXG Temps pleinDescriptionTurn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.About the Role:As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their...
