Account Manager

Il y a 5 jours

Paris, Nouvelle-Aquitaine, France Promoaccro Temps plein 70 000 € - 110 000 € Contrat

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Being the main post-sale partner for senior decision-makers at our active clients, keeping the relationship our Sales team builds,
Building trusted, long-term relationships through regular calls, in-person meetings and external industry events across France,
Planning and organising our own events for clients (e.g. meetups, workshops, networking events) to strengthen relationships and support growth,
Managing and optimising digital campaigns for the largest retailers and brands in the French market,
Preparing insightful reports that show business impact and open upselling and cross-selling opportunities,
Monitoring client satisfaction, ensuring retention and driving contract renewals,
Supporting financial controlling processes on client accounts, including invoicing follow-up and timely payments,
Acting as the link between the French Sales team and the Customer Success team in Poland.

4+ years of experience in the client facing role,
2+ years of experience in Customer Success, Account Management or other client-facing roles in digital advertising, media or ad tech, including managing campaigns,
Knowledge of digital advertising and the French retail market; an existing network is a strong plus,
Native-level French and the ability to operate as a local in the French business environment; English at least at C1,
Excellent Excel/Google Sheets/Google Slides skills; GA4 is nice to have,
Strong analytical, communication and presentation skills; comfortable on the phone, face-to-face and at events,
Proactive, independent, hands-on attitude with strong ownership,
Based in Paris and available to work on-site, with regular travel to clients and events in France.

An award-winning organisation with a great product based on cutting-edge AI technology (Deep Learning),
Close face-to-face collaboration with our senior Sales team in Paris and remote collaboration with our teams in Poland,
A fast-growing international, creative and dynamic team in one of Europe's fastest-growing tech companies,
An attractive salary and incentive structure based on experience, plus a training programme.