German-Speaking Customer Care Operations Lead

Il y a 4 jours

Paris, Île-de-France Onepilot Temps plein 55 000 € - 85 000 € Contrat

Onepilot is seeking a Customer Care Account Manager for the DACH market to lead a dedicated pool of agents, manage client portfolios, and drive operational excellence. You will scale customer support operations and optimize processes across multiple clients.

Fluent German and English are required; the role is hybrid with flexible remote policy for Europe. You will collaborate with the Account Director to onboard new clients and drive growth opportunities.