Bilingual Customer Care Team Lead

The mission At Lucis, we believe healthcare should be preventive, not reactive. We're building the OS for human longevity to help people add more healthy years to their lives. You can read more about who we are and how we work here. The role Health is complex, personal, and deeply important to our members. As the voice of Lucis clients, you support them...

Présentation de la sociétéDepuis 2021, Team.is accompagne les startups, scale-ups et entreprises innovantes, industries de pointe et entreprises de services dans leurs recrutements les plus stratégiques, en France comme à l'international.AI, GenAI, DeepTech, Tech, Gaming, Industrie ou fonctions Business critiques : nous identifions et attirons les...

About AB Tasty is a global leader in AI-powered experience optimization solutions, enabling brands to personalize, experiment, recommend, and search to deliver exceptional experiences across their websites and apps. Our integrated platform offers web and API-based solutions that help companies align their digital, e-commerce, and product teams, maximizing...

ZeTrace recherche une référente transformation Customer Care en freelance pour définir et piloter la vision globale, le modèle opérationnel et la gouvernance du service client à l’échelle internationale, avec une forte collaboration IT et marketing.Vous accompagneriez les marchés dans leur déclinaison locale, pilotant Salesforce Service Cloud, KPI...

UpSlide is the document production layer for financial services. We orchestrate LLMs, machine learning, and workflow agents within Microsoft 365 to deliver reliable, quality outputs in the most efficient and cost-effective way. As a Microsoft Solutions Partner, with 14+ years supporting financial services teams, we bring together expertise from the tech,...

pony is seeking an Operations Manager, Customer Care in Paris to lead and improve our customer care teams, operations and systems. You will own workflows, capacity planning and the knowledge base, while coordinating internal teams and external partners.This is a hands-on, first-management role with 4 direct reports and close collaboration with Product, Tech...

Manager Customer Care Freelance (H/F) – 3 mois minimum Chez Combo HR, nous accompagnons des milliers de clients au quotidien sur des enjeux RH clés. Dans le cadre d’un remplacement, nous recherchons un·e Manager Customer Care freelance pour piloter notre équipe et garantir une expérience client exigeante, humaine et qualitative. En lien direct avec...

Envie d'avoir un impact réel dans l'univers des animaux de compagnie ? 🐶🐱Rejoignez Lassie, l'InsurTech qui bouscule les marchés de l'assurance animale en Suède, en Allemagne et en France. Nous venons de lever 75 millions de dollars en série C, avec une mission claire : proposer les meilleures solutions d'assurance pour animaux. Notre objectif ? Que...

As Team Leader Customer Operations (m/f/x), you will lead a customer-focused customer service team while ensuring operational excellence, service quality, and continuous process improvement. You will act as a key link between local operations, European stakeholders, and global teams to drive performance and customer satisfaction.Key ResponsibilitiesLead and...