Lead Data Analyst, Customer Care

As Operations Manager, Customer Care, you'll run and improve pony’s customer care teams, operations and systems.You will keep ticket volumes under control, reduce resolution time and cost without compromising quality, and build a leaner, more automated Customer Care operation. You will own the team’s workflows, capacity planning, tools, knowledge base...

Pony is seeking an Operations Manager, Customer Care to lead and optimize the customer care function across Europe. You will own the teams, workflows and automation, aiming to reduce ticket volumes, resolution time and costs without compromising quality.You’ll coordinate internal teams and external partners and drive AI-based improvements. You will report...

DOSATRON est une entreprise française innovante, fondée en 1974 et implantée dans l’agglomération bordelaise. Leader mondial dans la conception et la fabrication de doseurs proportionnels fonctionnant sans électricité, nos solutions sont utilisées dans plus de 100 pays, notamment dans le traitement de l’eau, l’agroalimentaire, l’hygiène...

Betclic Group, a European leader in sports betting, is seeking a Senior Data Analyst in Bordeaux to join the Data Analytics team. You will partner with product teams to transform data into insights that drive betting products and business decisions.You’ll work closely with Data Scientists, Data Product Managers, and Analytics peers on state-of-the-art...

WE ARE BETCLICBetclic, European leader in sports betting, is much more than just an online gaming site! Also offering Poker, Horse Racing, and Casino games across various countries and continents, it is an inspiring and forward-thinking company: every day brings new challenges in a modern and dynamic environment. As an influential player in the tech...

WE ARE BETCLIC Betclic, European leader in sports betting, is much more than just an online gaming site! Also offering Poker, Horse Racing, and Casino games across various countries and continents, it is an inspiring and forward-thinking company: every day brings new challenges in a modern and dynamic environment. As an influential player in the tech...

Manager Market Access & Customer Analytics (MACA)Full-timeWays of Working: Remote - This job will be remote and/or the job is designed to be performed outside of the office. Employees will come onsite when requested by the leader.Employee Type: EmployeeGlobal Job Level (HCM): Professional 4 (11)At Intuitive, we are united behind our mission: we believe that...

Betclic Group is seeking a Customer Trust Manager in Bordeaux to develop and run a Voice of Customer program across markets. You will connect feedback from service channels, social media and surveys using AI and analytics to identify trust issues and propose data-driven improvements.You will partner with Product, Marketing and Ops to drive action and...