SaaS Incident Manager

Il y a 4 jours

Paris, Île-de-France efficy CRM Temps plein 60 000 € - 90 000 € Contrat

efficy Group is looking for an Incident Manager to own incident resolution for efficy CRM clients, from detection to close. You'll work directly with CTOs, IT architects, and dev teams to resolve issues fast and communicate clearly under pressure.

This role is based in Paris with hybrid working, offering exposure to complex SaaS environments and enterprise IT stakeholders, with a focus on client satisfaction and cross-market collaboration.