Engagement Manager

Il y a 20 heures

Paris, Île-de-France Infosys Temps plein 142 000 € - 213 000 € Contrat

Engagement Manager – Banking & Financial Services - London

Role Overview

We are looking for an experienced Engagement Manager to manage and grow strategic client relationships within the Banking & Financial Services Business Unit. The role will focus on account growth, senior stakeholder management, opportunity development, deal pursuits, and strengthening long-term client partnerships.

Key Responsibilities

  • Build and manage relationships with senior stakeholders across client organizations.
  • Develop and execute account plans focused on revenue growth, profitability, and expansion.
  • Identify new opportunities, buying centers, and service areas within existing insurance accounts.
  • Lead opportunity qualification, pursuits, proposals, pricing, negotiations, and deal closure.
  • Collaborate with delivery, consulting, solution, finance, and legal teams to develop compelling client propositions.
  • Manage commercial activities including contracts, SOWs, collections, and client escalations.
  • Drive client satisfaction and position Infosys as a strategic and trusted partner.
  • Support account teams and broader business development initiatives.

Candidate Profile

  • Strong experience in account management, client services, business development, or consulting within the Insurance sector.
  • Good understanding of the Insurance industry and its business and technology landscape.
  • Proven experience managing and growing complex client accounts.
  • Strong relationships and engagement experience with senior business and technology stakeholders.
  • Experience in account planning, large deal pursuits, commercial negotiations, and contract management.
  • Strong communication, negotiation, influencing, and relationship-building skills.
  • Experience in IT services or Business/IT Consulting is preferred.
  • Strong knowledge of the local market.
  • 15+ years of experience for Senior Manager / higher proficiency roles.