Growth-Focused Customer Success Specialist — Paris
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Bigblue is seeking a Customer Success Specialist to own and grow a portfolio of small to medium merchants in Paris, combining proactive support with strategic upsell. You will serve as the main contact, monitor health metrics, and manage escalations end-to-end, ensuring churn reduction and revenue growth in a dynamic logistics tech environment.
The role requires 2+ years in CS or related fields, fluent French and English, and the ability to thrive in a fast-changing, cross-functional setting.
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