Member Experience Lead — AI-Powered Care
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Lucis is building the OS for human longevity. As Customer Care Team Lead, you will own the member experience end-to-end, resolve queries via chat and phone, and mentor a growing support team from our Paris hub.
You should be fluent in English and French, with 2+ years in high-volume B2C support, and a proactive, detail-oriented mindset. We value speed, collaboration, and a startup mindset.
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