Customer Success Specialist
il y a 2 semaines
Key ResponsibilitiesAct as the main point of contact for customers after they begin using the company’s products or services.Support onboarding and training to help customers get started quickly and confidently.Monitor customer usage, satisfaction, and overall account health to identify potential issues early.Build and maintain strong relationships with customers in the nuclear sector.Work closely with internal teams (Sales, Product, Engineering, Support) to communicate customer feedback and needs.Conduct regular check-ins and reviews to ensure customers are meeting their goals.Identify opportunities for customers to gain additional value from the company’s solutions.Respond to customer inquiries and help coordinate timely resolutions with the right internal teams.Contribute to improving overall customer success processes and best practices.QualificationsBachelor’s degree in Business, Communications, Engineering, Technology, or a related field.3+ years of experience in Customer Success, Account Management, or Client Services (experience with enterprise or regulated industries is a plus).Familiarity with CRM tools (Salesforce, HubSpot, Gainsight, etc.).Strong communication and relationship-building skills.Problem-solving mindset with a proactive, customer-focused approach.Comfortable working independently and collaborating with cross-functional teams.Experience in the nuclear or energy sector is beneficial but not required.We are GDPR compliant and take your privacy seriously. Your data is never sold to third parties. You may receive marketing emails from our company group only.
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Customer Success Specialist
il y a 2 semaines
France TRX Temps pleinKey ResponsibilitiesAct as the main point of contact for customers after they begin using the company's products or services.Support onboarding and training to help customers get started quickly and confidently.Monitor customer usage, satisfaction, and overall account health to identify potential issues early.Build and maintain strong relationships with...
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Customer Success Specialist
il y a 13 heures
avenue Trudaine Paris, Île-de-France, France Payflows Temps pleinJob description AI is rewriting how enterprises run. Payflows is the platform making it happen.The world's largest companies are held back by complexity — disconnected systems, slow approvals, and manual workflows across Finance, Procurement, and Operations.Payflows is building the AI-native Finance OS for enterprise — connecting every process, person,...
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Customer Success Specialist
il y a 2 semaines
Rue Saint-Maur Paris, France, France swan Temps pleinAboutSwan is Europe's embedded banking specialist. We empower software companies to embed banking features like accounts, cards, and payments directly into their products, under their own brand.Swan processes over €1.5 billion in monthly transactions for more than 150 companies—like Pennylane, Indy, Agicap, Libeo, and Lucca. Founded in 2019, the company...
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Customer Success Manager
il y a 4 semaines
France Salt Temps pleinRole: Customer Success ManagerLocation: Remote, FranceSalary: €40,000-€45,000 base + bonusBenefits: Stock Options, Healthcare, Pension, Restaurant TicketsAbout the Company:This market-leading SaaS organization empowers marketing professionals to enhance their brand communication strategies. Trusted by top-tier enterprise clients such as Disney, Netflix,...
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Customer Success Manager
il y a 2 semaines
Cergy, , France Command Alkon USA Temps pleinSummary of RoleThe Customer Success Manager (CSM) builds trusted, strategic relationships with customers to guide them throughout their journey with Command Alkon. They serve as the customer's advocate and advisor, ensuring successful adoption, value realization, and long-term partnership. CSMs have a strong understanding of the heavy building materials...
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Customer Success
il y a 2 jours
Rue de Marguerite de Rochechouart, Paris, France Hostnfly Temps pleinTu es passionné(e) par la relation client, le contact humain et les nouvelles technologies ? Tu sais écouter, comprendre et être force de proposition ? Tu as envie de rejoindre une startup en plein boom et une équipe avec une super ambiance ? **Cette offre est faite pour toi **HostnFly recherche un(e) stagiaire Onboarding Specialist pour rejoindre...
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Customer Success Manager
il y a 4 jours
Rue de Paradis, Paris, France Ezus Temps pleinTu auras un rôle clé dans la satisfaction et la fidélisation de nos clients, les agences de voyages, en garantissant leur succès sur Ezus, de l'onboarding jusqu'à la croissance de leur usage du logiciel.En pleine phase de scale, l'équipe Opérations d'Ezus est au cœur de l'expérience client. Véritable chef d'orchestre, tu seras l'interlocuteur...
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Customer Success Manager
il y a 4 semaines
France EfficientIP Temps pleinEfficientIP is a growing network automation and security company, specializing in DDI (DNS, DHCP, IP Address Management). Our Smart DDI approach offers enterprises and service providers a unique appliance-based solution to intelligently simplify and automate design, deployment and management of their critical network infrastructure. Through patented...
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Customer Success Manager
il y a 1 semaine
Cergy, , France Command Alkon USA Temps pleinSummary of RoleThe Customer Success Manager (CSM) builds trusted, strategic relationships with customers to guide them throughout their journey with Command Alkon. They serve as the customer's advocate and advisor, ensuring successful adoption, value realization, and long-term partnership. CSMs have a strong understanding of the heavy building materials...
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Customer Success Manager
il y a 2 jours
Cergy, , France Command Alkon USA Temps pleinSummary of RoleThe Customer Success Manager (CSM) builds trusted, strategic relationships with customers to guide them throughout their journey with Command Alkon. They serve as the customer's advocate and advisor, ensuring successful adoption, value realization, and long-term partnership. CSMs have a strong understanding of the heavy building materials...
