Global Account Manager

We are seeking a highly driven and commercially minded Global Account Manager with a proven network and established relationships in the IT services industry, particularly across multinational enterprises, OEMs, distributors, and global integrators. This role requires someone who has already operated in this domain, understands the dynamics of global field services, managed services, and multi-country IT delivery, and brings an existing portfolio of industry contacts that can accelerate new business growth.As the owner of large global accounts and driver of new business, the Global Account Manager leads customer engagement, large-deal pursuits, and cross-functional orchestration. The ideal candidate combines deep industry knowledge, a strong professional network, strategic thinking, and hands-on commercial execution. This position offers broad exposure to complex global customer environments, multi-tower solutioning, pricing strategy, and senior stakeholder management, with a key role in shaping AVASO’s growth trajectory across major economies.Key Responsibilities1. Global Account Ownership & GrowthServe as the primary commercial owner for assigned global accounts.Develop multi-year account plans covering revenue growth, relationship strategy, and service expansion.Leverage existing relationships to accelerate pipeline creation and account penetration.Identify new business opportunities across all service lines and geographies.Ensure customer satisfaction, retention, and renewal of key contracts.2. New Business DevelopmentUse established industry network to uncover new opportunities and drive early engagement.Lead global sales cycles from qualification to negotiation and contract signature.Target and win large, complex, multi-country engagements.Maintain strong understanding of market dynamics, customer needs, and competitor landscape.3. Strategic Relationship ManagementBuild and maintain senior-level relationships (Director to C-Suite) within customer organizations.Act as a strategic advisor by understanding customer challenges and technology priorities.Orchestrate cross-functional teams including Solutioning, Delivery, Pricing, Finance, Legal, and Marketing.Serve as escalation point for commercial matters and ensure delivery alignment.4. Sales Governance, Forecasting & ReportingMaintain accurate pipeline and forecast reporting in Salesforce.Drive governance around opportunities, approvals, pricing, and contract compliance.Prepare executive dashboards covering revenue performance, renewals, and risk areas.5. Proposal Leadership & Pricing CoordinationLead multi-country RFPs and commercial responses.Work with Pricing and Solution teams to build competitive proposals.Manage pricing assumptions, commercial models, negotiation strategy, and internal approval processes.6. Cross-Functional Enablement & Process ImprovementCollaborate closely with Delivery and Customer Success for operational alignment.Provide market and customer insights to influence service catalog and GTM evolution.Support marketing with customer references, case studies, and thought leadership input.Qualifications• Bachelor’s or Master’s degree (Business, IT, Economics, Engineering, or related fields)• MBA preferred but not requiredExperience8–15 years in global IT services, managed services, or technology solution sales.Must have an established industry network and a proven track record within IT services.Experience in:managing large global accountswinning multi-country, multi-tower dealsgenerating new pipeline from existing and new relationshipsworking in complex, global matrix organizationsCapabilitiesStrong commercial and negotiation skills.Ability to leverage one’s existing network to accelerate business development.Deep understanding of field services, managed services, IT asset services, and global service delivery models.Expert communicator with excellent executive presentation skills.High ownership, proactive, disciplined, and able to drive outcomes across teams.Strategic, analytical, persuasive, and customer-centric mindset.