IT User Support Expert
il y a 5 jours
Join HCLTechHCLTech is a global tech company with 225,000+ HCLTechies across 60 countries, offering digital, engineering, and cloud solutions. Serving major industries like Financial Services, Manufacturing, Healthcare, Telecom, and more, its 12-month revenue ending September 2024 was $13 billion.HCLTech France: +500 HCLTechies. Offices: Paris, Lyon, Toulouse and Blagnac.We are seeking for a IT User Support Expert to fill multiple position to join our team at a client’s facility in Marcq-en-Barœul, which is 15mins away from Lille.Important details50% remoteLanguage: French (C1) + EnglishYears of experience: 5+yearsOverview: The Workstation Installation & Operations Engineer will support the infrastructure and IT production. The role involves user support (internal & external), equipment management, troubleshooting, and administration of user accounts and telephony.Responsibilities: Provide user support (levels 0, 1, and 2 for workstations, telephony, smartphones, and VPN access)Record and process requests using ticketing tools, escalate to level 2 teams as neededPrepare and configure equipment (desktops, laptops, printers, scanners), manage equipment movements and stockTroubleshoot and install equipment, contribute to maintenance interventionsAdminister user accounts for relevant toolsManage and track requests via ticketing toolsOversee telephony management and escalate to third-party operators when necessaryMandatory skills: MS WindowsOffice Suite (Exchange Online, OneDrive, O365)DNSTCP/IPTelephony TOIPMS Windows ServerActive DirectoryAppreciated skills: Experience in equipment management and stock trackingAbility to work in a support and maintenance environmentFamiliarity with ticketing tools and escalation processesStrong troubleshooting and installation skillsExperience in user account administrationReady for a new challenge? Join a friendly, multinational company offering endless opportunities in a dynamic, multicultural environment.Apply now and submit your CV in EnglishWhy become an HCLTechie?At HCLTech, we offer diverse opportunities to learn, innovate, and fast-track your career. You'll work with global clients and industry-leading experts, gaining access to mentorship and rewarding growth paths. Our people-friendly work culture fosters flexibility, leadership, and personal and professional growth, giving you the freedom to explore, experiment, and thrive.We believe in doing things differently, offering hands-on training and coaching, and celebrating the passion and commitment of our teams. Discover the benefits of joining HCLTech:Comprehensive benefits package.Global career opportunities and mobility.Flexible work environment supporting work-life balance.Exciting projects and upskilling opportunities to shape your role.Total wellbeing focus: Beyond professional growth, you’ll be able to collaborate with like-minded colleagues to drive meaningful impact through initiatives like our CSR Council, Diversity Council, Women Connect, and many more.
-
IT User Support Expert
il y a 5 jours
Lille, France HCLTech Temps pleinJoin HCLTech!HCLTech is a global tech company with 225,000+ HCLTechies across 60 countries, offering digital, engineering, and cloud solutions. Serving major industries like Financial Services, Manufacturing, Healthcare, Telecom, and more, its 12-month revenue ending September 2024 was $13 billion.HCLTech France: +500 HCLTechies. Offices: Paris, Lyon,...
-
End User Support Specialist
il y a 5 jours
Lille, France UST Temps pleinWork Format: on-site, 5 days a week, Lille, France.UST is looking for talented and End User Support Engineer to manage large scale infrastructure support and will be working with one of the leading Supply Chain providers in the UK. The ideal candidate should have the ability to work creatively and analytically in a problem-solving environment. The ideal...
-
End User Support Specialist
il y a 5 jours
Lille, France UST Temps pleinWork Format: on-site, 5 days a week, Lille, France.UST is looking for talented and End User Support Engineer to manage large scale infrastructure support and will be working with one of the leading Supply Chain providers in the UK. The ideal candidate should have the ability to work creatively and analytically in a problem-solving environment. The ideal...
-
Senior IT Support
il y a 1 semaine
Lille, France HCLTech Temps pleinHCLTech is a global tech company with 224,000+ HCLTechies across 60 countries, offering digital, engineering, and cloud solutions. Serving major industries like Financial Services, Manufacturing, Healthcare, Telecom, and more, its 12‑month revenue ending September 2024 was $13 billion. HCLTech France has over 500 HCLTechies with offices in Paris, Lyon,...
-
IT Support
il y a 2 semaines
Lille, France Sparteo Temps plein**Sparteo - Suite of Solutions for Web Publishers**: Since 2016, Sparteo has been revolutionizing advertising technology. Our AI-powered solutions boost media value on websites. Sparteo is skyrocketing in Europe: 2nd fastest-growing French AdTech company and 32nd nationwide (Les Echos). 21st fastest-growing European Ad & Marketing company and 359th overall...
-
Business Analyst
il y a 3 jours
Lille, France Coriom Conseil Temps pleinpécification fonctionnelle Paramétrage Solution Assistance utilisateur Compétences techniques Finance ORACLE ERP cloud - Expert - Impératif Expérience en comptabilité - Confirmé - Important Connaissances linguistiques Anglais Professionnel (Impératif) Description détaillée Responsible for building a business vision for the IT product to be produced...
-
Product Owner Expert
il y a 6 jours
Lille, France ASFOTEC Temps plein**ASFOTEC -**_**Make IT Simple**_ Nous sommes une entreprise de services numériques Lilloise créée en 2017, à taille humaine et qui met l'humain au centre de sa préoccupation. Grâce aux compétences et à l'expérience de notre équipe, nous accompagnons aujourd’hui nos clients grands comptes et PME de la région Lilloise dans leurs défis...
-
Support Engineer
il y a 1 semaine
Lille, Hauts-de-France Decathlon Master Account Temps pleinThe local IT Responsible, is a key member of the local IT team, responsible for providing technical support and ensuring the smooth operation of IT systems and infrastructure within a specific region or country. You will be responsible for maintaining the hardware, software, and network infrastructure while supporting store and service employees in their IT...
-
Assistant IT
il y a 3 jours
Lille, France PLACE DES ENERGIES Temps pleinVous souhaitez vous former dans un environnement IT stimulant, au cœur des enjeux de cybersécurité, de digital workplace et de support technique ? Rejoignez Place des Énergies pour contribuer à la structuration d’un SI moderne et agile, au service de plus de 70 collaborateurs. **VOS MISSIONS**: Accompagné(e) du Responsable IT, vous serez amené(e)...
-
Expert Linux
il y a 2 semaines
Lille, France Insitoo Freelances Temps pleinBasée à Lille, Lyon, Nantes, Grenoble et Bruxelles, Insitoo Freelances est une société du groupe Insitoo, spécialisée dans le placement et le sourcing des Freelances IT et Métier. Depuis 2007, Insitoo Freelances a su s?imposer comme une référence en matière de freelancing par son expertise dans l?IT et ses valeurs de transparence et de proximité....
