Service & Support Engineer
il y a 3 semaines
- Exercer la maintenance corrective et préventive (hard et soft) sur les sites clients de la région dont il a la charge, principalement concernant les systèmes de contrôle-commande, les automates de sécurité et les solutions Réseau, Cybersécurité, ERP, en France (déplacements fréquents) et ponctuellement sur d'autres sites (éventuellement à l'étranger)
- Mener les visites annuelles sur les sites de nos clients comme prévu dans les contrats de maintenance et rédiger les rapports de visite annuelle
- Traiter les calls des clients et intervenir sur les sites de nos clients
- Effectuer l'installation, la mise sous tension et les essais de démarrage des systèmes et solutions sur les sites clients de sa région
- Réaliser de petits projets d'extension et des modification applicatives sur les sites clients de sa région
- Remonter les demandes à caractère commercial aux collègues concernés (Ingénieur Commercial ou Coordinateur Services)
- Participer ponctuellement à la Hotline (astreintes et assistances téléphoniques 24/24 et 7/7)
- Respecter les exigences Qualité (basées sur ISO9001)
- Reporter au Team Leader Services systèmes (management indirect) pour l'organisation opérationnelle de ses activités au quotidien (la planification et les affectations des astreintes et des interventions sont faites par le Team Leader Services systèmes)
- Contribuer au partage des connaissances et retours d'expérience avec l'équipe.
- Contribuer au développement, des outils, procédures et projets internes.
Qualifications : (Diplômes, certifications)
Diplôme :
- BTS CIRA ou Informatique avec 5 ans d'expérience minimum
- Ecole d'Ingénieurs ou Bac +5 en Automatique ou Informatique Industrielle
SSE : (Habilitations, permis)
- Permis de conduire B
- Habilitations électriques H0, H0V, B2, B2V, B2V Essai, BE Essais, BR, BC
- Habilitation Sécurité des Entreprises Extérieures (Chimique) N2,
- Habilitation ATEX niveau 1
Aptitudes médicales : Apte aux travaux électriques, Apte à intervenir sur site chimique
Not just a job, but a career
Yokogawa, award winner for 'Best Asset Monitoring Technology' and 'Best Digital Twin Technology' at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.
Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.
About the Team
Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.
Diverse, Equitable & Inclusive culture
Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.
Are you being referred to one of our roles? If so, ask your connection at Yokogawa
about our Employee Referral process
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