Head of Customer Success

il y a 1 semaine


France Staff & Go Temps plein

Dans un contexte de fort développement, l’équipe Marketing & Sales de Staff & Go se renforce Staff & Go est une Start Up innovante spécialisée dans la digitalisation des process liés aux ressources humaines. Notre solution RH, la plus modulable du marché français s’adresse à tous les professionnels de la paie et des ressources humaines. Notre impact : diviser par 5 la charge de travail sur la gestion administrative du personnel. 
 
Partagez nos valeurs : Performance, Agilité, et l’innovation. 
 
D iriger l'équipe CSM (10+ personnes, équipe en forte croissance) couvrant les sous fonctions suivantes : 

-Formation client
-Diriger les initiatives de formation des clients pour améliorer l'adoption et l'utilisation de nos produits et services. 
Gérer les opérations quotidiennes des équipes de support, de Customer Success Management et de formation, y compris la planification et la gestion des ressources, la création et la mise en œuvre de processus et de procédures, et la gestion des performances de l'équipe. 
Tu seras plongé(e) dans un environnement de travail agréable et motivant au sein d’un écosystème intégrant start-ups, écoles, laboratoires d’expérimentations
Tu pourras être en Full Remote ou travail hybride 
Tu auras une carte restaurant (SODEXO) 
Tu auras une mutuelle remboursée à 100% (niveau de base, sans option)
Entretien technique avec Fouad le co-fondateur
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