Functional Domains Director

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Job Description
MISSION :
The Functional Domain Director leads the end-to-end delivery, performance, and modernization of all products and applications within the assigned Functional Domain.

He/She ensures full alignment between business priorities and IS&T capabilities through the mirrored Domain, guaranteeing value creation, operational excellence, and digital transformation.

The role is mainly accountable for:
* Domain strategy & roadmap
* Application delivery & portfolio execution
* Run & production stability
* Budget, vendor, and resource management
* Compliance, architecture alignment, and modernization
* Performance KPIs and continuous improvementHaving a coordination role across domains and at portfolio level, they have a shared accountability for global IS&T delivery and contribute to :
* IS&T Global priorisation,
* Dependency & Capacity Awareness,
* Alignment with IS&T portfolio and delivery constraints,
* Cross-domain arbitrations, not only local optimisation
MAIN RESPONSABILITIES :
1.

Domain Strategy & Governance
* Define and maintain the IT roadmap for the domain, ensuring alignment with business strategies, IS&T vision, architecture, security, QA, and data governance standards, and modernization objectives.
* Structure and govern the domain portfolio of initiatives, ensuring prioritization based on value, feasibility, dependencies, and resource constraints.
* Contribute actively to IS&T portfolio prioritization, ensuring that domain initiatives are aligned with overall IT strategy, delivery capacity, and business value across all domains.
* Ensure that backlog prioritization and roadmap decisions within the domain are consistent with portfolio-level decisions and delivery commitments.
* Represent the domain in IS&T governance forums, strategic committees, and cross-domain review boards, providing clear recommendations based on value, urgency, dependencies, risks, and resource constraints.2.

Product, Project & Delivery Management
* Oversee end-to-end delivery of domain initiatives, ensuring expected scope, timelines, quality, and cost targets are met.
* Ensure Product Team Managers, Product Managers, BAs, Functional leads, Solution Architects, and Engineering teams work in coordinated, integrated delivery mode.
* Ensure domain priorities are balanced against global IS&T constraints, avoiding silo-driven prioritization and local optimization.
* Identify, assess, and manage cross-domain dependencies impacting projects and product evolutions, in close collaboration with Portfolio Management and Project Managers, including major transformation initiatives.
* Anticipate resource contention and delivery conflicts between domain initiatives and transversal programs, and proactively propose trade-offs or sequencing options.
* Ensure integration of modern engineering practices (DevOps, CI/CD, automation, observability) into delivery activities.
* Validate architectural decisions, technical feasibility, and delivery readiness for all initiatives.3.

Run, Stability & Operational Excellence
* Own domain-level run performance, including stability KPIs, SLA adherence, incident rate, MTTR, and production quality.
* Steer L2 and L3 support activities in collaboration with SW Engineering, IT Ops, and QA.
* Drive proactive incident prevention, technical debt reduction, and obsolescence remediation.
* Guarantee compliance with audit, security, data privacy, and legal/ regulatory requirements.4.

Resource, Budget & Vendor Management
* Manage domain budget (CapEx/OpEx), cost allocations, vendor contracts, and license models.
* Ensure accurate resource capacity planning, covering internal teams and external partners.
* Monitor vendor performance, delivery SLAs, and contribute to sourcing strategy decisions and vendor selections.
* Ensure the domain maintains the right mix of skills to support modernization and business expectations.
* Ensure high availability and performance during peak traffic periods.5.

Stakeholder Management & Business Interlock
* Act as the IT single point of contact for business leadership within the domain.
* Ensure structured intake, qualification, and prioritization of business demands.
* Provide transparent reporting on roadmap progress, risks, incidents, and value realization.
* Manage alignment with other Functional Domains on transversal processes and projects, dependencies, data exchange