Pharma Analytics Field Applications Specialist

il y a 4 semaines

Lyon, France Thermo Fisher Scientific Temps plein

As the world leader in serving science, our work is more than something that fills our days - what we do has great purpose. Our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research to clinical to commercial production means you can have a broad and meaningful impact here at Thermo Fisher Scientific. All while working in an environment where you will be supported, valued and rewarded for your performance.

**Territory : France, Belgium**

**Responsibilities**
- Presales support by leading customer-facing discussions on product specifications and conducting workflow demonstrations.
- Driving implementation of Pharma Analytics solutions by establishing and maintaining customer relationship.
- Ensure customer happiness by handling customer queries and complaints in a timely and professional manner.
- Maintaining up to date technical expertise on products and industry trends and develop key opinion leadership within the company and outside.
- Being the voice of our customer within the organization and thus influence new product developments.
- Providing technical feedback on problems and their solutions to the team, product and quality management.
- Representing our Solutions and services at conferences and other customer-facing events.

**Who are we looking for?**
- Have a strong background in molecular biology and genomic analytical techniques such as real-time PCR, digital PCR, Sanger sequencing and capillary electrophoresis
- Have experience in assay and workflow development, optimization and troubleshooting.
- Have good knowledge of nucleic acid extraction techniques.
- Understand the regulations relevant for biopharmaceutical manufacturing. Previous experience in the biopharmaceutical industry is a bonus
- Exhibit a high degree of technical competence.
- Handle to work in a matrix organization, collaborating with and reporting to multiple partners.
- Be eager to work independently in a virtual team with limited day-to-day supervision.
- Be able to analyze and troubleshoot complex workflows and data.
- Demonstrate excellent communication and presentation skills.
- Anticipate traveling within the territory and internationally without restriction as required.
- Be fully proficient in English. Proficiency in another language (especially French) would be an advantage
- Possess a full and clean driving license.

Having knowledge and experience in process development, process validation and/or pharmaceutical quality control is an advantage.

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