Team Leader Customer Service
Il y a 2 mois
Entreprise
Pillet, société Havraise créée en 1880, est commissionnaire de transport multimodal et marque de Balguerie group, un des tout premier groupe français sur le marché de la logistique internationale.
Balguerie group, c’est près de 1230 collaborateurs présents sur différentes agences et sociétés qui contribuent chaque jour à apporter à nos clients une offre personnalisée dans l’organisation de transports internationaux de toutes marchandises pour un service « sur mesure ».
Notre conviction avec #VoirEnGrand, c’est que notre réussite commune passe par l’écoute, votre développement et le respect de votre personnalité.
Cap vers Un environnement de travail ++
Avantages
- 13ème mois
- Participation
- Carte tickets restaurant
- Mutuelle
- CSE
- Aide au logement
- Travail hybride (télétravail possible jusqu’à 2 jours / semaine)
Prise de fonction souhaitée
Immédiate à 1 mois
Poste
Dans le cadre de votre fonction de coordinateur (trice), vous serez en charge de:
- Superviser et coordonner l'ensemble des activités de votre pôle dédié au customer service
- Information et conseil au client
- Suivre et contrôler les procédures et l’avancé des dossiers.
Dans le cadre de votre rôle de team leader, vous vous assurez du respect des bonnes pratiques. Vous participerez activement à l’intégration des nouveaux entrants de votre pôle.
Vous jouerez un rôle central dans le maintien de relations client solides et veillerez à la conformité des procédures internes par des vérifications régulières.
Profil
- Expérience professionnelle de 3 ans souhaitée dans un poste similaire
- Bon niveau d’anglais
- Excellentes compétences analytiques et souci du détail
- Capacité à gérer les priorités et à travailler dans un environnement dynamique
- Bonne communication et capacité à travailler en équipe
Nous vous donnerons l’occasion de mettre à profit vos qualités : Un bon esprit d'équipe et d'initiative, de la rigueur, réactivité, de l'organisation et de la méthode
Passionné(e) par ce métier, vous souhaitez intégrer une société familiale à taille humaine faisant partie d'un groupe français, reconnu pour son expertise métier et ses valeurs fortes.
Pour en savoir plus, cap vers notre site Internet et découvrez ce que peut être votre avenir au sein de Balguerie Group
-
Team Leader It Service Desk
il y a 2 semaines
Le Tranger, France neam IT-Services GmbH Temps pleinTeam leader IT Service Desk (m/f/d) Your profile: You have completed training as an IT specialist in system integration (m/f/d) or a comparable qualification You already have several years experience as an employee or Head of an IT service desk team Your strengths include a strong service and service orientation Your good communication skills...
-
R&D Engineering Team Lead
il y a 1 mois
Le Bourget, Île-de-France Johnson Electric Temps pleinJohnson Electric is a global leader in motion solutions, and we're seeking an experienced R&D Engineering Team Leader to drive innovation and excellence in our team.Key Responsibilities:Lead a team of skilled engineers in the development of cutting-edge productsCollaborate with global engineering teams to integrate customer requirements into product...
-
Senior Team Leader
il y a 4 semaines
Charenton-le-Pont, Île-de-France Natixis Temps pleinJob OverviewNatixis is seeking a highly experienced Senior Team Leader to join our Rating & LGD team in Paris. As a key member of our team, you will be responsible for leading a team of 19 people and implementing internal rating and LGD models.Key ResponsibilitiesParticipate in the framing of topics and ensure their proper execution by the team.Monitor...
-
Team Leader It Service Desk
il y a 2 semaines
Le Tranger, 72600, France neam IT-Services GmbH Temps pleinTeam leader IT Service Desk (m/f/d) Your profile: You have completed training as an IT specialist in system integration (m/f/d) or a comparable qualification You already have several years experience as an employee or Head of an IT service desk team Your strengths include a strong service and service orientation Your good communication...
-
Team Leader It Service Desk
il y a 2 semaines
Le Tranger, 72600, France neam IT-Services GmbH Temps pleinTeam leader IT Service Desk (m/f/d) Your profile: You have completed training as an IT specialist in system integration (m/f/d) or a comparable qualification You already have several years experience as an employee or Head of an IT service desk team Your strengths include a strong service and service orientation Your good communication...
-
R&D Engineering Team Lead
il y a 1 mois
Le Bourget, Île-de-France Johnson Electric Temps pleinJohnson Electric is the market and technology leader for Lighting Actuators, our motion solutions adjust headlamps and many more external and internal vision systems. We are seeking an experienced R&D Engineering Team Lead to guide a team of skilled engineers. In this role, you'll provide technical support, develop robust components, and align product...
-
R&D Engineering Team Leader
Il y a 4 mois
Le Bourget, France Johnson Electric Temps pleinJohnson Electric is the market and technology leader for Lighting Actuators, our motion solutions adjust headlamps and many more external and internal vision systems. We are seeking an experienced R&D Engineering Team Leader to guide a team of skilled engineers. In this role, you’ll provide technical support, develop robust components and align product...
-
R&D Engineering Team Lead
il y a 1 mois
Le Bourget, Île-de-France Johnson Electric Temps pleinJohnson Electric is a global leader in motion solutions, and we're seeking an experienced R&D Engineering Team Leader to join our team. As a key member of our engineering team, you'll play a crucial role in guiding our team of skilled engineers and providing technical support to drive product development.Key Responsibilities:Lead a team of 5 engineers and...
-
R&D Engineering Team Leader
Il y a 2 mois
Le Bourget, Île-de-France Johnson Electric Temps pleinJohnson Electric is a global leader in motion solutions, and we're seeking an experienced R&D Engineering Team Leader to drive innovation and excellence in our Vision and Lighting product development.Key Responsibilities:Lead a team of skilled engineers in the design and development of robust components and systems.Integrate customer requirements into...
-
R&D Engineering Team Leader Position
il y a 3 semaines
Le Bourget, Île-de-France Johnson Electric Temps pleinJohnson Electric is a global leader in motion solutions for the automotive industry. We are seeking an experienced R&D Engineering Team Leader to guide a team of skilled engineers in the development of innovative products.Key Responsibilities:Lead a team of 5 engineers in the design and development of new products.Integrate customer requirements into product...
-
Customer Supply Chain Leader
il y a 3 semaines
Le Pont-de-Claix, France BD Temps plein**Job Description Summary**: With innovative pre-fillable syringes, self-injection systems, safety systems, and needle technologies, the Pharmaceutical Systems (PS) team offers an extensive selection of solutions crafted to protect, package, and deliver drug therapies. Within the customer supply teams, you enhance BD market share by providing a high level...
-
Team Leader Customer Support
Il y a 5 mois
Montigny-le-Bretonneux, France Expleo Group Temps pleinEn savoir plus: **Soyez vous-même.** **Devenez qui vous voulez.** Acteur mondial de l’ingénierie, de la technologie et du conseil, **Expleo** accompagne des entreprises reconnues dans leur innovation afin d’accélérer leur réussite. Nous nous appuyons sur plus de **40 ans d’expérience** dans le développement de produits complexes,...
-
R&D Engineering Team Leader
il y a 4 semaines
Le Bourget, Île-de-France https:www.energyjobline.comsitemap Temps pleinJob Title: R&D Engineering Team LeaderJohnson Electric is a leading provider of motion solutions for the automotive industry. We are seeking an experienced R&D Engineering Team Leader to lead a team of skilled engineers in the development of innovative products.Key Responsibilities:Lead a team of engineers in the design and development of new...
-
Customer Service Representative
il y a 2 semaines
Le Molay-Littry, Normandie, France Derichebourg Multiservices Temps pleinJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing top-notch service to our clients, ensuring their satisfaction and loyalty to our company.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and...
-
Customer Service Representative
il y a 3 semaines
Le Pré-Saint-Gervais, Île-de-France Werfen Temps pleinJob OverviewWe are seeking a skilled Customer Service Specialist to join our team at Werfen. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.About the RoleAs a Customer Service Specialist, you will be the primary point of contact for our clients,...
-
Customer Service Representative
il y a 3 semaines
Le Pré-Saint-Gervais, Île-de-France Werfen Temps pleinAbout the RoleWe are seeking a skilled Customer Service Specialist to join our team at Werfen. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional...
-
Lead Customer Care Specialist
il y a 4 semaines
Le Trait, Normandie, France TechnipFMC Temps pleinJob Title: Lead Customer Care EngineerAt TechnipFMC, we're committed to driving real change in the energy industry. We're looking for a talented Lead Customer Care Engineer to join our team.Job PurposeAs a Lead Customer Care Engineer, you'll be responsible for defining and leading engineering solutions within a SSE project taskforce. You'll act as a...
-
Customer Service Representative Supervisor
Il y a 5 mois
Le Mesnil-Amelot, France Sage Parts International Temps plein**Sage Parts** is the world market leader in replacement parts for aviation ground support equipment. We are continually extending our presence throughout the global aviation marketplace, bringing parts and GSE services closer to their point of use with a growing number of onsite parts facilities at airports throughout the world. **Sage Parts** continually...
-
Customer Service Representative
il y a 1 mois
Le Pré-Saint-Gervais, Île-de-France Werfen Temps pleinOverviewAt Werfen, we are seeking a highly skilled Customer Service Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.About the PositionWe are looking for a talented individual who is passionate about delivering...
-
Customer Service Representative
Il y a 5 mois
Le Havre, France Kyndryl Temps pleinWho We Are Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...