Senior Sales Operations Manager

il y a 1 mois

Paris, France Scaleway Temps plein

**About the job**

In order to support Scaleway's ambitious international growth strategy, we are recruiting a Sales Operations manager to join the Revenue Operations team in order to help our Sales department provide seamless customer experience.

As a Sales Operations manager, you own every process that the Sales team is using to expand our revenues, relying principally on Salesforce and tools that interact with Salesforce (Klue, Lemlist, Aircall & more) to remove friction and improve forecasting.

As a member of the Revenue department, you will directly contribute to the growth of our self-serve revenue and sales pipeline, and you will be specifically accountable for our sales velocity - that is, the time it takes to close a deal. Reporting to the VP Revenue Operations, you'll contribute to the team's mission of reducing friction from our buyer journey.

Scaleway counts on you to ramp up quickly by auditing our current sales processes, our existing pipeline, and our roadmap, and by identifying quick wins and long-term priorities to achieve our international growth ambitions. In the future, we'll look to you to have a better understanding of our buyer journey in order to inform and even change our go-to-market & global expansion strategy.

**Responsibilities**:

- Take ownership of Salesforce reports and dashboards, improving them as needed
- Build solid workflows for a better inbound & outbound strategy and to improve our conversion rate & velocity
- Report on key metrics, participate in weekly business reviews, solve short-term issues for stakeholders
- Perfectly time the moment to get in touch with prospects, know how to contact them, and successfully move to another market
- Work on ad hoc requests from the Sales Department
- Set & maintain ambitious OKRs that draw a direct line between the impact of your work and the company's growth strategy
- Challenge yourself to grow into the role that Scaleway will need you to play tomorrow by pursuing continuous professional development

**Minimum qualifications**:

- Strong hand-on experience on Salesforce CRM: from creating reports to designing best objects and integrating third party solutions
- Excellent analytical skills
- Sales cycle optimisation
- You have previous experience working in Software-as-a-Service environment, ideally a cloud hosting provider
- You are comfortable with technically differentiated products, terminology & industry players
- Being accountable for growth of self-serve revenue and/or sales pipeline motivates you
- You thrive in an environment that favors autonomy
- You love to learn every day
- You are curious & passionate about the future of cloud computing

**Preferred qualifications**:

- Experience gathering and prioritizing CRM change requirements, and managing their roll-out
- Experience with lead scoring and account scoring
- Experience with CRM database organization and enrichment
- Confident working cross-functionally
- Management of cross-team and inter-departmental projects
- Experience creating and documenting new processes

**Location**

This position can be either:

- In our offices in Paris or Lille (France).
- Hybrid or full-remote in France.
- Full-remote in Europe

**#LI-Remote, #LI-Hybrid
**Salary Range**
- Senior level_
- 51,000 - 71,000 EUR per year

**Recruitment Process**
- Screening call (30 mins) with Pierre Benecke, our Talent Acquisition Manager.
- Manager Interview (45 mins) with Lorna Miller, VP Revenue Operations.
- Take Home Assignment.
- Team Interview
- HR Interview - 45 mins.
- Meet the whole team: join us for lunch in Paris, Lille, or virtually.
- Offer sent.

**Questions about this job? **Nathalie Tourbay, our Recruitment Team Lead, would be happy to answer your questions.

Scaleway is a #singular place and we’re looking for #singular people. If you like what you see here and you’ve got a story to tell,
**we’d love to hear from you**.

**About Scaleway**

Located in Paris, Amsterdam and Warsaw, Scaleway’s complete cloud ecosystem is used by 25,000+ businesses, including European startups, who choose Scaleway for its multi-AZ redundancy, smooth developer experience, carbon-neutral data centers and native tools for managing multi-cloud architectures.

With fully managed offerings for bare metal, containerization and serverless architectures, Scaleway brings choice to the world of cloud computing, offering customers the ability to choose where their customer’s data resides, to choose what architecture works best for their business, and to choose a more responsible way to scale.

We are committed to creating a diverse environment. All qualified applicants will receive consideration regardless of race, color, religion, gender, gender identity or expression, sexual orientation, marital status, citizenship, disability, age, or veteran status.

Find out more about working with us on Scaleway’s Career Page.

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