Senior Sales Operations Manager
il y a 4 semaines
**Our mission**? Creating the finance solution that energizes SMEs and freelancers, so they can achieve more. We simplify everything from everyday banking to bookkeeping and spend management. At Qonto, we’re passionate about creating the best product, so if you’re looking for an ambitious team that’s revolutionizing an old-fashioned industry, get in touch
**Our journey**:Alexandre and Steve launched Qonto in July 2017. Since then, the team has earned the trust of more than 350,000 customers and opened offices in Paris, Berlin, Milan, and Barcelona. Last summer, we joined forces with Penta, a market leader based in Berlin and Belgrade, forming a united team of 1000+ Qontoers. We also made it to the Top 3 of LinkedIn Top Startups France
**Our values**:
**Ambition** | We tackle big challenges. No matter what.
**Teamwork** | We create momentum by working together, at the same speed.
**Mastery** | We pursue excellence through continuous learning. We face challenges with humility. Every day.
**Integrity** | We're open. We're honest. And we earn the trust of our clients and each other.
You can find out more about the
**Qonto Way** here.
**Our beliefs**: Diversity brings success. We actively recruit people from a range of backgrounds, employ inclusive hiring techniques; and work with our external partners to continually increase and improve our DEI initiatives. As a result, we obtained a rating of 87/100 in 2023 for the annual Index of professional equality and are happy to say that 44% of our teams are women.
Senior Sales Operations Managers are responsible for building and maintaining the Tools, Processes, and Data that will provide the best environment for Sales Reps to reach their objectives. You will join a team of 9 other talented Sales Ops.
- The team is led by Romain, working closely with 40 business developers, 15 key account managers, and 10 SDRs.
**As a Sales Operations Manager at Qonto, you will**:
- Coordinate projects for the Sales Ops teams along with 3 other Sales Operations Managers
- Work with all concerned teams to collect, document, and clarify everyone’s requirements for project developments. Propose adapted solutions;
- Ensure watchfulness and day-to-day support on tools and services used by Sales, International, KAM, Accounting, and Partnership teams;
- Ensure an optimal configuration for each user by managing all software used (data, automation, customization);
- Train and assist new joiners and current users on the software environment and its characteristics;
- Be proactive and suggest ideas for improvement on existing and new processes.
**About your future Manager**
Romain will be the one to help you succeed.
- **His background?** Romain has a strong experience evolving in the French Tech sector working with companies helping SMBs to reach their full potential. Starting off working in Sales and Marketing, Romain has found his niche in helping teams reach their full potential. He takes an extra interest in sports and boxing particularly.
- **What they can bring you?** Romain is committed to helping his teams to grow and develop his team by implementing the best sales ops practices and sharing his experiences.
**About You**
- **Experience**: You have 4+ years of experience in Sales Operations and are familiar with the startup / SaaS industry;
- **Mastery**: You have strong project management knowledge. You’re recognized for your communication skills across teams;
- **Leadership skills**: You are interested in management and you have demonstrated your ability to help people grow through mentoring junior Sales Ops managers;
- **Balance big picture and detail**: You can manage complex business problems and you are curious to dive into detailed data, while still being able to see the big picture. You know how to prioritize your tasks;
- **Continuous improvement**: You thrive to get better every day even if it means learning from your own mistakes;
- **Flexible**: You are at ease in a fast-paced environment and are also able to work with tight deadlines;
- **Languages**: You speak English and French fluently. Italian, Spanish or German is a plus;
- **Education**: You have a master's degree or equivalent.
**Perks**
A laptop. An inclusive work environment. A tailor-made career track. And so much more to help you succeed.
- A central fully-renovated building in Paris with WeWork services
- Monthly team events
- 25 days of paid leave + 5 Qonto days or 25 days of paid leave + 10 RTT +/
- Alan health insurance, Moka Care to take care of your mental health, and Gymlib for sports and wellness activities
- A Swile lunch card: 50% covered
- A progressive parenthood policy as part of our commitment to the Parental Act (1 in 6 of Qonto employees is a parent) and childcare benefits with selected partners
**Our hiring process**:
- Interviews with your Talent Acquisition Manager and future managers
- A remote exercise to demonstrate your skills and give you a taste of what
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