Team Lead Customer Experience

As Customer Experience Team Lead, you will:Be a mentor and referent for your team members: give them advice to identify, understand and anticipate complex cases, explain processes, and help them develop their skillsEnsure a smooth daily organization and administration management: make sure back-ups are available, manage schedules and leavesBe an advocate for...

As Customer Experience Team Lead, you will:Be a mentor and referent for your team members: give them advice to identify, understand and anticipate complex cases, explain processes, and help them develop their skillsEnsure a smooth daily organization and administration management: make sure back-ups are available, manage schedules and leavesBe an advocate for...

As Customer Experience Team Lead, you will:Be a mentor and referent for your team members: give them advice to identify, understand and anticipate complex cases, explain processes, and help them develop their skillsEnsure a smooth daily organization and administration management: make sure back-ups are available, manage schedules and leavesBe an advocate for...

As Customer Experience Team Lead, you will: Be a mentor and referent for your team members: give them advice to identify, understand and anticipate complex cases, explain processes, and help them develop their skills Ensure a smooth daily organization and administration management: make sure back-ups are available, manage schedules and leaves Be an...

As Customer Experience Team Lead, you will: Be a mentor and referent for your team members: give them advice to identify, understand and anticipate complex cases, explain processes, and help them develop their skills Ensure a smooth daily organization and administration management: make sure back-ups are available, manage schedules and leaves Be an...

Collaboration and innovation, while staying humbly open is at the root of our identity. Brevo, formerly known as Sendinblue, is the leading Customer Relationship Management (CRM) suite designed to efficiently build meaningful customer relationships at scale in a fast changing digital world. With Brevo, businesses have a unified view of the customer journey...

**Sweep is hiring a Customer Success Team Lead, tasked with playing a crucial role in driving the success of our customers and ensuring the highest level of satisfaction.**: You will lead a dedicated team of Customer Success Managers, guiding them to deliver unparalleled support and value to our clients. Sweep maps climate and ESG data across an entire...

Team Lead - Customer Implementation in Paris Looking for a Team Lead to join our Customer Implementation team in Paris. Your vital role will be to oversee and manage a team responsible for remote deployment of products and services. What you'll be doing: Lead and mentor Implementation Consultants, providing guidance and support Collaborate with...

AXIAN GROUPOpen Innovation & Fintech (OIF) ClusterCustomer Experience Lead M/F Location : Tanzania or MadagascarAXIAN is a pan-African Group established in 15 countries and specialized in 5 sectors of activity with high growth potential: real estate, telecoms, financial services, energy and innovation. Through its Open Innovation & Fintech cluster, AXIAN...

AXIAN GROUPOpen Innovation & Fintech (OIF) ClusterCustomer Experience Lead M/F Location : Tanzania or MadagascarAXIAN is a pan-African Group established in 15 countries and specialized in 5 sectors of activity with high growth potential: real estate, telecoms, financial services, energy and innovation. Through its Open Innovation & Fintech cluster, AXIAN...

**Our mission**? Making day-to-day banking easier for SMEs and freelancers thanks to an online business account that's combined with invoicing, bookkeeping and spend management tools. Thanks to its innovative product, highly reactive 24/7 customer support and clear pricing, Qonto has become the leader in its market. **Our journey**: Founded by Alexandre and...

We're making the world of digital assets accessible and secure for everyone.  Join the mission.  Founded in 2014, Ledger is the global platform for digital assets and Web3. Over 20% of the world’s crypto assets are secured through our Ledger Nanos. Headquartered in Paris and Vierzon, with offices in UK, US, Switzerland and Singapore, Ledger has a team...

As Customer Success Manager (CSM) Team Leader, you will be responsible for managing daily operations and ensuring the CSM team reaches and maintains service levels and exceeds targets across all channels. You will lead and inspire the CSM team in charge of the french market, to deliver best in class service to our clients in order to drive incremental...

Our mission? Making daytoday banking easier for SMEs and freelancers thanks to an online business account thats combined with invoicing bookkeeping and spend management tools Thanks to its innovative product highly reactive 247 customer support and clear pricing Qonto has become the leader in its marketOur journey: Founded by and in July 2017 Qonto has...

This role is offered on a hybrid basis from Paris office on full time employment basis._ **Your Mission** As our Support Team Lead, it will be your mission to lead & scale the Support team to maintain their stellar customer service. We’ve got a 95%+customer satisfaction rate, and together with your team, you’ll keep it that way. To do this, you will...

**Hi there! Thanks for stopping by** Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place! We're looking for a Team Lead to join our Customer Implementation team in Paris. As the Team Lead, you will play a crucial role in overseeing and managing a team of Implementation Consultants,...

Location: Jervis Shopping Centre, Abbey Street Upper Contracted Hours Available: 20 We are passionate about celebrating our customers' life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this.With a real focus on customer experience and operational excellence, our Team Leaders play a key part in...

We are seeking a Team Lead Customer Care to join us and lead our Customer Care Team in providing exceptional support to our clients.As the Team Lead Customer Care, you will play a pivotal role in leading and developing our Customer Care team to ensure the delivery of outstanding support to our clients. Reporting directly to our Head of Customer Experience,...

**Descriptif du poste**: Nous avons comme ambition d’apporter la meilleure expérience possible à nos utilisateurs, tout en redéfinissant les standards du service client sur notre marché. Le rôle de l’équipe Customer Success est d’accompagner nos clients (CSE ou RH) dans l’accomplissement de leurs missions à travers Leeto. Elle est garante de...

**Customer Support Team Leader (Logistic Company)** **Office location**: - Currently at Roissy-en-France - Moving to new office in Paris soon **About the company**: - A leading third-party logistics companies in China and has become a leading logistics service provider of cross-border B2C business lines, providing services for cross-border e-commerce...