Team Leader Sav
Il y a 5 mois
Bienvenue au **Product Care** Expert en réparation de smartphones, tablettes et portables, nous entretenons, réparons et prolongeons la vie des produits vendus par Econocom Products & Solutions.
L'équipe SAV Mobilité recherche son nouveau Team Leader
En tant que Référent Technique, le Team Leader sera le point d'entrée des clients et des fournisseurs pour les actes SAV Mobilité, et en charge de l'organisation de l'équipe.
**Intervention sur le matériel**
- Etablir un diagnostic et assurer une première assistance technique selon les procédures constructeurs
- Qualifier les incidents sur le matériel en panne
- Réaliser les enrolements, masterisations et descentes d'image sous Android et Windows
**Gestion SAV**
- Appliquer les procédures SAV spécifiques aux comptes clients
- Assurer la gestion administrative des tickets d'incidents dans l'outil GLPI et ceux des fabricants
**Relation client et fournisseur**
- Assister aux COPIL clients en relation avec le Service Delivery Manager en charge du compte
- Suivre les outils de mesure (reporting & indicateurs qualité)
- Gérer les éventuels litiges clients/fournisseurs
**Référence technique**
- Rédiger les procédures SAV et en informer les membres de l'équipe
- Vérifier l'exactitude des données mises à jour et traiter les éventuelles incohérences de la base
Une première expérience de gestion d'équipe en tant que Team Leader ou Référent Technique est indispensable.
La connaissance des normes qualité constructeurs est nécessaire.
D'un naturel rigoureux, vous avez de réelles capacités organisationnelles et relationnelles.
Type d'emploi : CDI
Salaire : 29 000,00€ à 33 000,00€ par an
Avantages:
- RTT
- Titre-restaurant
Programmation:
- Du lundi au vendredi
- Travail en journée
Lieu du poste : En présentiel
-
Team Leader SAV IT
Il y a 5 mois
Paris, France Econocom Temps plein**À propos de nous**: Econocom est un groupe européen, qui met en œuvre la transformation digitale des entreprises et des organisations publiques en plaçant les utilisateurs finaux au coeur de chaque projet. Première Entreprise Générale du Digital en Europe, le groupe Econocom conçoit, finance et facilite la transformation digitale des grandes...
-
Cloud Engineering Team Lead
il y a 3 semaines
Paris, Île-de-France Team Relax Temps pleinWe are looking for a talented cloud engineering team lead to join our team at Team Relax. As a key member of our team, you will be responsible for guiding our development efforts and ensuring the successful delivery of our cloud roadmap.Key responsibilities include:Leading the team to design and develop scalable systemsDefining and implementing API...
-
Lead Software Engineer – Cloud Team
il y a 4 semaines
Paris, France Team Relax Temps pleinAlice & Bob are a deep tech company going through an R&D stage to build the first fault-tolerant Quantum Computer. We secured 30 million USD in funding to further develop our unique technology.We are a young team with some of the brightest scientific minds joining us straight from completing their PhD or university. Of course, we are serious about our...
-
Team Leader SAV
Il y a 5 mois
Paris, France Page Personnel Temps pleinMissions - Encadrement de l'équipe Planification et Administration (3/4p.), - Planification des interventions des Techniciens/prestataires externes Installations, pannes, entretiens, divers, - Optimisations des interventions et des tournées des Techniciens, - Création et clôture des ordres de services, - Contrôle des données en amont du chargement dans...
-
Software Development Team Lead
il y a 4 semaines
Paris, Île-de-France reha team Busch GmbH & Co. KG Temps pleinJob Title: Software Development Team LeadAt reha team Busch GmbH & Co. KG, we are seeking a highly skilled and experienced Software Development Team Lead to join our team. As a key member of our ECLIPSE Product Development team, you will be responsible for leading a team of software developers and overseeing the development of software projects.Key...
-
Software Development Team Lead
il y a 3 semaines
Paris, Île-de-France reha team Busch GmbH & Co. KG Temps pleinJob OverviewWe are seeking a highly skilled Software Development Team Lead to join our team at reha team Busch GmbH & Co. KG. As a key member of our software development team, you will be responsible for leading a team of software developers, managing the software development process, and collaborating with other team leads and stakeholders.Key...
-
Team Leader Informatique
Il y a 5 mois
Paris, France HOXTON PARTNERS Temps pleinNous recherchons pour le compte de l?un de nos clients un coordinateur / team leader telecom (h/f) pour une mission de longue durée. Mission: - Gestion de l?auditorium et de la salle du conseil (Audiovisuel avec gestion de micros, table de mixage et lancement des réunions ZOOM) - Gestion des Audioguides (mallettes contenant des récepteurs et des...
-
Team Leader
il y a 3 semaines
Paris, Île-de-France Hyatt Hotels Corporation Temps pleinAs a Team Leader at Hyatt International, you will be responsible for assisting with the efficient running of the department in line with corporate strategies and brand standards. This includes meeting employee, guest, and owner expectations while ensuring maximum guest satisfaction and operating within budget.The Outlet Team Leader is responsible for...
-
Software Development Team Lead
il y a 4 semaines
Paris, France reha team Busch GmbH & Co. KG Temps pleinSerco is a leading Space Services Provider with thousands of skilled resources that have supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA.Serco offers space capability across the full space lifecycle from satellite testing to Launch services, LEOP to spacecraft operations,...
-
Team Lead
il y a 3 semaines
Paris, Île-de-France Skechers Temps pleinTeam Lead Opportunity:We are seeking a Team Lead to join our team at Skechers. As a Team Lead, you will be responsible for supporting the store manager in leading a team of sales associates and ensuring that our customers receive an exceptional shopping experience.Key Responsibilities:Support the store manager in leading a team of sales associates to achieve...
-
Team Leader
il y a 4 semaines
Paris, Île-de-France Danone Temps pleinCDI – Advanced Ingredients – Milk & Dairy Team Leader M/FAt Danone, we are dedicated to bringing health through food to as many people as possible. We are a leading global food & beverage company built on four businesses: Essential Dairy and Plant-Based Products, Waters, Early Life Nutrition and Medical Nutrition.We are seeking a talented Team Leader to...
-
Team Leader
il y a 3 semaines
Paris, Île-de-France Accor Hotels Temps pleinJob SummaryWe are seeking a skilled Team Leader to join our team at Accor Hotels. As a Team Leader, you will be responsible for overseeing the maintenance and upkeep of our facilities, ensuring that all equipment and work areas are properly maintained and that employees perform to organizational standards.Main ResponsibilitiesAssist engineers with planning...
-
Team Leader
il y a 7 jours
Paris, Île-de-France Board Temps pleinAbout UsAt Board, we empower organizations to achieve financial and operational excellence through innovative planning solutions. Our software enables clients to optimize resource allocation, drive growth, and ensure profitability.Our TeamWe value our employees' unique perspectives and energy, fostering an open and collaborative environment where everyone...
-
Team Leader
il y a 4 semaines
Paris, Île-de-France Hyatt Hotels Corporation Temps pleinAbout the RoleWe are seeking a highly skilled and experienced Team Leader to join our Room Service team at Park Hyatt Melbourne. As a Team Leader, you will be responsible for assisting with the efficient supervision of the department, working in a small team to manage day-to-day operations, and supporting the team to achieve maximum guest satisfaction and...
-
Team Leader
il y a 4 semaines
Paris, Île-de-France Board Temps pleinAbout BoardAt Board, we empower organizations to drive growth and profitability through our innovative financial and operational planning solutions. Our technology is trusted by thousands of enterprises worldwide, enabling them to optimize resources, make informed decisions, and stay ahead of the competition.Job DescriptionWe are seeking a seasoned Team Lead...
-
Team Leader
il y a 2 semaines
Paris, Île-de-France Board Temps pleinAt Board, we empower our clients to power their financial and operational planning with cutting-edge solutions. Our team of experts work closely with clients to deliver business value through the implementation of our software. We are seeking a skilled Team Leader to join our Paris office and lead our Professional Services department.This role is about...
-
Team Leader
Il y a 5 mois
Paris, France Daconsulting pro Temps pleinNous recherchons un(e) Team Leader dans le cadre d'un contrat d'infogérance pour un de nos clients grands comptes dans le secteur bancaire. Votre mission principale sera de contrôler les files de demandes et d'incidents pour des clients VIP, vous assurer du bon assignement des interventions aux techniciens et contrôler le bon déroulement des...
-
Team Leader
il y a 3 semaines
Paris, Île-de-France Accor Hotels Temps pleinAccor Hotels: A Leader in HospitalityWe are a global leader in the hospitality industry, and we're looking for a talented Team Leader to join our team. As a Team Leader, you will be responsible for leading a team of engineers and maintenance staff to ensure the smooth operation of our facilities.Main Responsibilities:Assist engineers with planning and...
-
Technical Team Lead
il y a 3 semaines
Paris, Île-de-France Back Market Temps pleinTechnical Team LeadBack Market is seeking a Technical Team Lead to join our engineering team. As a key member of our team, you will be responsible for leading a team of engineers, driving delivery and production operations, and cultivating a collaborative team environment.Key Responsibilities:Lead a team of engineers in delivering high-quality software that...
-
Hotel Team Leader
il y a 3 semaines
Paris, Île-de-France Hyatt Hotels Corporation Temps pleinJob SummaryWe are seeking a highly motivated and experienced Team Leader to join our team at Hyatt Hotels Corporation. As a Team Leader, you will be responsible for providing exceptional customer service, leading a team of hospitality professionals, and ensuring a seamless operation of our food and beverage services.Key ResponsibilitiesLead a team of...