Sr Prog Mgr, Eu Cx

Il y a 8 mois


Clichy, France Amazon France Logistique SAS - A41 Temps plein

Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience in program or project managemen

Key job responsibilities
- Define the direction for the program and gain consensus and clear alignment at all levels as appropriate, within Amazon's Customer Service.
- Interact with cross-disciplinary and cross functional teams like Customer Service Operations, Retail, Seller Services, and Transportation, software development and IT to design the program’s standard operational procedures, processes and technical requirements.
- Define, prioritize and plan the projects that need to be implemented to execute on the process and technical requirements.
- Schedule, secure resources and manage cross functional teams to deliver to these projects.
- Monitor the execution and ensure the delivery of projects is to an appropriate level of quality, ensuring the overall integrity of the program.
- Monitor the program’s overall progress; anticipate risks, resolve issues and initiate corrective action as appropriate.
- Manage the dependencies and the interfaces between projects and negotiate the trade-offs needed.
- Expert stakeholder management and relationship building skills.
- Provide program progress reporting on a regular basis.
- Where applicable manage and oversee third party contributions to the program.
- End to end responsibility for the program’s execution and success.

Clichy, FRA
- Experience in driving process improvements
- Experience in senior project management


  • Sr Prog Mgr, EU CX

    Il y a 6 mois


    Clichy, France Amazon France Logistique SAS - A41 Temps plein

    Amazon's Customer Service (CS) department is seeking an experienced Sr. Program Manager to join the team. The successful candidate will be a key member of the European CS team. You will be responsible for driving a high-visibility Customer Service Voice of Customers (VOC) program that will directly impact the EU customer experience. You must be an...

  • Sr Prog Mgr, Eu Cx

    Il y a 6 mois


    Clichy, France Amazon France Logistique SAS - A41 Temps plein

    Experience in program or project management Experience using data and metrics to determine and drive improvements Experience owning program strategy, end to end delivery, and communicating results to senior leadership Key job responsibilities - Define the direction for the program and gain consensus and clear alignment at all levels as appropriate, within...


  • Clichy, France Amazon Online France SAS Temps plein

    Are you passionate about innovative technologies such as voice and IoT? The Amazon Alexa International team is looking for a Sr. Business Development Manager with the right blend of creativity, technical prowess and negotiation abilities. The Sr. Business Development Manager will source, drive, and build strategic relationships with leading consumer brands,...


  • Clichy, France Amazon France Transport SAS Temps plein

    Bachelor's degree or higher. - Solid experience handling complex programs. Ideally in the automotive sector, in the areas of fleet management, supply chain in fleet or related fields. - Experience in aggregating information and communicating effectively to internal and external stakeholders. - Comfortable with communicating and liaising with senior...

  • Category Adoption Manager Sr.

    il y a 4 semaines


    Clichy, Île-de-France Amazon EU SARL (FR) - D69 Temps plein

    Lead B2B Sales in a Global BusinessWe are seeking a highly skilled Category Adoption Manager to join our Amazon Business team in Europe. As a key member of our sales team, you will be responsible for driving indirect category spend growth among our largest customers.Key Responsibilities:Engage with customers to advise on ideal procurement solutions using a...


  • Clichy, France Amazon EU SARL (FR) Temps plein

    **Qualifications**: - 8+ years managing complex, cross-functional programs with significant business impact - Strong analytical skills and data-driven decision making - Experience in ecommerce, retail, or CPG preferred - Strong ability to communicate with stakeholders - Excellence collaborating with technical and non-technical partners - Ability to...


  • Clichy, France Amazon EU SARL (FR) - D69 Temps plein

    **Qualifications**: 8+ years managing complex, cross-functional programs with significant business impact Strong analytical skills and data-driven decision making Experience in ecommerce, retail, or CPG preferred Strong ability to communicate with stakeholders Excellence collaborating with technical and non-technical partners Ability to influence without...


  • Clichy, France Amazon EU SARL (FR) - D69 Temps plein

    Please ensure your CV is written in English* - 6+ years of relevant experience in Business Development. - Fluency in both English and French - Bachelors degree in Business Management, Economics, Arts or Science; - Significant and relevant experience leading Sales & Marketing activities in the digital and/or e-commerce sector - Demonstrated ability to source,...

  • Sr. Analyst

    Il y a 6 mois


    Clichy, France Amazon EU SARL (FR) - D69 Temps plein

    PhD, or Master's degree in Statistics, Data science or Ecomonics, with several years of experience in an analytical field - Experience in a project/program management role - Ability and strong willingness to use data and system thinking to answer first time asked questions, and solve large-scale ambiguous problems. - Ability to lead and structure projects,...


  • Clichy, Île-de-France Amazon EU SARL (FR) - D69 Temps plein

    Amazon EU SARL (FR) - D69Sr. Managed Spend StrategistCe poste est chargé de qualifier et de poursuivre les opportunités de dépenses gérées pour nos clients les plus importants. Vous travaillerez avec de nombreuses fonctions d'AB, notamment les conseillers clients, les produits, le droit, l'exploitation, les finances et les équipes de sourcing....


  • Clichy, France Amazon Business EU SARL, succursale française - P93 Temps plein

    BA/BS degree - People management experience - Exceptional English - both verbal and written The Amazon Business team is dedicated to developing solutions that make it easy for business customers to buy on Amazon through an Amazon Business Account. We are focused on building solutions that enable business customers to rethink current strategies, tools and...


  • Clichy, France Amazon EU SARL (FR) - D69 Temps plein

    Come be a part of a rapidly expanding $25 billion-dollar global business! At Amazon Business (AB), we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying. Bring your insight,...

  • Sr. Account Manager

    Il y a 5 mois


    Clichy, France Amazon EU SARL (FR) - D69 Temps plein

    Come be a part of a rapidly expanding $25 billion dollar global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying. Bring your insight,...


  • Clichy, France Amazon EU SARL (FR) - D69 Temps plein

    *Please note: This role is a 12 month fixed term contract. Due to this, we cannot sponsor visas or support with relocation costs. Please do not apply if you require these.*Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy. By giving customers more of what they want - low prices,...


  • Clichy, France Amazon EU SARL (FR) Temps plein

    Fluent in French & English - Bachelor's degree - Excellent understanding of consumer product marketing strategies - Track record of success in multi-party marketing partnerships and extensive experience working with consumer electronics retailers - Ability to understand complex product attributes and relate their benefits into culturally relevant,...


  • Clichy, France Amazon EU SARL (FR) - D69 Temps plein

    Come be a part of a rapidly expanding $35 billion-dollar global business! At Amazon Business (AB), we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space, developing innovative purchasing and procurement solutions to help businesses and organizations re-imagine buying. Bring your insight,...


  • Clichy, France Amazon Business EU SARL, succursale française - P93 Temps plein

    EU AMZL Sustainability Engineering is looking for a Sr Electrical Engineer to scale programs within the wider Amazon electrification transformation.Amazon is committed to building a sustainable future for our customers, local communities, and the planet. Under The Climate Pledge we committed to be net-zero carbon across our business by 2040, 10 years ahead...


  • Clichy, Nanterre, France Amazon Business EU SARL, succursale française - P93 Temps plein

    EU AMZL Sustainability Engineering is looking for a Sr Electrical Engineer to scale programs within the wider Amazon electrification transformation.Amazon is committed to building a sustainable future for our customers, local communities, and the planet. Under The Climate Pledge we committed to be net-zero carbon across our business by 2040, 10 years ahead...


  • Clichy, Île-de-France Amazon EU SARL (FR) - D69 Temps plein

    Come be a part of a rapidly expanding global business At Amazon Business (AB), we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space, developing innovative purchasing and procurement solutions to help businesses and organizations re-imagine buying. Bring your insight, imagination and a...


  • Clichy, France Amazon EU SARL (FR) - D69 Temps plein

    Extensive HR experience, ideally working with field teams; Demonstrated success in meeting exceptionally high standards in a fast-paced environment and matrix organizational structure; University degree in Business Administration, Human Resources or related field is required; Demonstrated ability to understand business goals and recommend new approaches,...