Collaboration Client Partner
Il y a 7 mois
NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.
In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.
With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.
**Want to be a part of our team?**
A Collaboration Client Partner is a quota-bearing sales persona and working with services teams to identify, develop, and close systems integration and Managed Service and outsourcing deals. As a client partner focused on manages services, it is key to become a services expert and be known as the client’s trusted managed services advisor.
They ‘champion’ the delivery teams’ understanding of the client’s solution requirements, and initiates improvement programs ensuring that the client remains committed to our solutions which leads to more sales opportunities.
Building and developing excellent stakeholder relationships with clients, fully understanding the client and the industry in which they operate will be a core focus of this role. The focus will remain on converting the client to a managed services client resulting in multi-year renewals; deals may involve a long sales cycle.
A substantial amount of time will be spent on client engagement and engaged selling, but also liaising with internal teams to make sure the client’s needs are attended to. They are also the initial escalation point in removing challenges to drive right outcomes for services opportunities to closure.
As a Client Partner, you will have the opportunity to partner with some of the biggest global organisations and helping them convert to new business models.
**Working at NTT**
**Rôles et responsabilités clés**:
- Trouver de nouveaux clients pour les offres de NTT qui seront sous votre responsabilités (Collaboration, Contact center et services managés)
- Développer des relations avec les partenaires (Cisco, Microsoft, Genesys)
- Collaborer avec les autres services de la société pour maximiser la satisfaction client
- Atteindre ou dépasser les objectifs commerciaux fixés par la direction
- Maintenir une connaissance approfondie des offres NTT France
- S'assurer que les données CRM (salesforce) sont à jour
- Avoir les connaissances juridiques nécessaires pour discuter de la passation de contrats avec le client et comprendre comment positionner les conditions comme un échange de valeur
**Diplômes et certifications académiques**:
- Un diplôme dans un domaine technique ou commercial est préférable mais pas essentiel
- Méthodologies de compétences en négociation
- Compétences en vente de solutions
**Expérience requise**:
- Vous devrez démontrer une grande expérience en matière de solutions et services managés dans les grands comptes. Il s’agit généralement de vendre des solutions et des services complexes aux dirigeants des grandes entreprises.
- Preuve de structuration de contrats importants et rentables sur plusieurs années
- Capacité à établir des relations solides avec les clients à tous les niveaux ; mais surtout la C-suite
- Expérience dans la gestion de l'ensemble du processus de vente, du processus de passation de contrats et des implications juridiques d'une transaction.
**Skills Summary**
Cloud Solutions, Collaboration Tools, Customer Experience (CX), Employee Experience, Online Customer Support
**What will make you a good fit for the role?**
**Workplace type**:
Hybrid Working
**Equal Opportunity Employer**
NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category
**A career at NTT means**:
- Being part of a **global pioneer -** where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
- Being at the forefront of **cutting-edge technology -** backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.
- ** Making a difference -** by doing meaningful work that helps to shape the future for our clients, and across industries and communities aro
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