Cdi - Loyalty Rewards Manager (M/F)

il y a 4 semaines

NeuillysurSeine, France Sephora Temps plein

At Sephora, we reimagine beauty, discover new brands, and influence positive change every day. Get ready to think creatively, work strategically, and make your mark at a leading global retailer. Together, we’re evolving, innovating, and reimagining the future of beauty and retail.

As a Loyalty Rewards Manager, you will join the Customer Animation team within the Europe & Middle East Marketing Department.

Your mission will be to ensure the strategy of partnerships & brand negotiation through the sourcing, management & development of the visibility of customer gifts of the loyalty program at Sephora.

**_
You will excel and enjoy this position if you are ready to actively handle the following missions:_**

**_
1-Be the Gift Catalog Owner:_**
- In this context, your missions will be the following:_

**_
Upstream_**_:
- _Coordination with the Client Strategy & Loyalty team to _**_determine gift needs_**_ (volumes, budget, launch timing, etc.) based on the loyalty program promise & _**_business plan_**_ for the markets concerned._
- **_ Construction of the Gift Brief_**_ for the Offer & Brand Partnership teams, integrating catalog objectives & challenges, volumes, constraints, country scope & retro planning._
- **_ Definition of the gift catalog_**_: _
- _With _**_strategic brands identified_**_ with the Offer & Image teams._
- _ With _**_partner service providers_**_ for beauty accessories, in accordance with market trends and the brand's strategy, with the indirect purchasing teams._
- **_ Coordination of the volume of gifts and management of forecasts with brands and suppliers_**_ in collaboration with the Offer & Supply Chain teams to ensure the availability of gifts._
- **_ Develop partnerships_**_ adapted to the brands in the portfolio, using quantitative and qualitative tools to _**_secure valued and attractive catalogs for our customers_**_._

**_
Downstream_**_:_
- **_ Be responsible for orders and replenishment (Web & stores) & co-donate the follow-up of customer gift_**_ flows with the Offer & Supply Chain teams in close collaboration with the countries of the scope concerned to guarantee the availability of the catalog to our customers._
- **_ Coordination of analyses, production of results summaries & post-test studies_**_ with the Campaign Management & Research teams to analyze the performance of the gifts._
- **_ Coordination & communication_**_ with Communication & Image teams, offer, campaign management teams, as well as with the _**_countries of the Europe and Middle East zone_**_ to _**_guarantee omnichannel operational excellence_**_._

**_2-Coordinate the CRM EME activation plan for Rewards_**_:_
- **_ Define & develop Gift assets and communications including_**_: _
- **_Animation media_**_:_
- _ Digital such as highlights on our _**_social networks_**_ (posts, contests, stories etc.), _**_Media_**_ campaigns, animations on our websites via Windows & Under Banners developments etc._
- **_ Influence & press relations _**_plans such as participation in JPOs, press releases, creation of journalist & influencer boxes, organization of contests etc._
- **_ In-store_**_, such as flyers, leaflets, window displays, security gates, shopping cart backgrounds, etc._
- **_ Permanent supports:_**
- _ Digital on our websites & App, via the development & update of _**_landing pages for the promotion of Gifts_**_ etc._
- _ In-store, via in-store _**_merchandising supports_**_ to highlight the Gifts_
- **_ These developments include upstream briefs_**_:_
- _ Ensure the integration of _**_customer_**_ _**_issues & challenges_**_ to bring value to the Briefs and meet the identified CRM objectives._
- **_ Ensure the orchestration & follow-up of cross-departmental EME Gift projects_**_: Offer Management through the 4 Axes teams (Makeup, Skincare, Fragrance, Haircare), Image, Communication, Merchandising & Retail Marketing & Campaign Management teams._
- **_ Writing of CRM briefs_**_: definition of CRM objectives, targets, messages, offers, channels, etc._
- **_ Follow-up on the creation_**_ with the internal Studio Sephora department & with our external partner agencies._
- **_ Coordinate the development of gift toolkits in 360°_**_ with Merchandising, Press, Media & Social Media, E-store, Training etc. in collaboration with the Communication, Offer & Image teams._
- **_ Coordinate and follow up the annual CRM Animation Plan_**_ for all countries in the _**_Europe and Middle East zone_**_ to ensure the execution of the plans on the existing scope & new strategic partnerships and, ensure the adequacy between local CRM needs & central developments._

**_
3-Analysis of Gifts_**_: _
- **_Activity Steering & Analysis:_**
- **_ Production of summaries & participation in the monitoring of gift and product re-purchase performance_**_ with the Campaign Management & Research team._**_ analysis_**:

- _ Share results with the _**_Offer_**_ teams and _**_brands_**_ during performance reviews._
- As part of the implement

  • Cdi - Lead Loyalty & Rewards Project Manager

    il y a 2 semaines

    Neuilly-sur-Seine, France Sephora Temps plein

    **Lead Loyalty & Rewards Project Manager** (M/F/X) At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by...

  • Cdi - Loyalty & Rewards Project Manager (W/m)

    il y a 3 semaines

    Neuilly-sur-Seine, France Sephora Temps plein

    At Sephora, we reimagine beauty, discover new brands, and influence positive change every day. Get ready to think creatively, work strategically, and make your mark at a leading global retailer. Together, we’re evolving, innovating, and reimagining the future of beauty and retail. As a Loyalty Rewards Manager, you will join the Customer Animation team...

  • CDI - Lead Loyalty & Rewards Project Manager (F/H/X)

    il y a 1 semaine

    Neuilly-sur-Seine, France Sephora Temps plein

    Lead Loyalty & Rewards Project Manager (M/F/X) At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves.  We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering...

  • CDI - Global Reward & Benefits Project Manager F/H/X

    il y a 1 semaine

    Neuilly-sur-Seine, France Sephora Temps plein

    Date: Jun 11, 2024 Location: NEUILLY SUR SEINE, FR At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by...

  • CDI - Global Reward & Benefits Project Manager F/H/X

    il y a 4 semaines

    Neuilly-sur-Seine, France Sephora Temps plein

    At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves.  We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us. We are united...

  • Total Rewards and Recognition Director

    il y a 7 jours

    Ivry-sur-Seine, France Sosafe Awareness Careers Temps plein

    Job Brief: SoSafe is seeking a results-oriented Total Rewards and Recognition Manager to join our HR team. As the Head of Total Rewards, you will be responsible for designing, implementing, and managing our total rewards programs. You will play a vital role in ensuring that our employees are fairly compensated and receive competitive benefits that align...

  • Total Rewards and Recognition Director

    il y a 6 jours

    Ivry-sur-Seine, France Sosafe Awareness Careers Temps plein

    Job Brief: SoSafe is seeking a results-oriented Total Rewards and Recognition Manager to join our HR team.  As the Head of Total Rewards, you will be responsible for designing, implementing, and managing our total rewards programs. You will play a vital role in ensuring that our employees are fairly compensated and receive competitive benefits that align...

  • Cdi - Global Strategic Project Manager (M/F)

    il y a 3 semaines

    Neuilly-sur-Seine, France Sephora Temps plein

    At Sephora, we reimagine beauty, discover new brands, and influence positive change every day. Get ready to think creatively, work strategically, and make your mark at a leading global retailer. Together, we’re evolving, innovating, and reimagining the future of beauty and retail. Sephora operates 2.7k stores and a thriving digital commerce business in 36...

  • Cdi - Brand Animation Manager (F/H)

    il y a 3 semaines

    Neuilly-sur-Seine, France Sephora Temps plein

    **CDI - Brand Animation Manager (M/F)** At Sephora, we reimagine beauty, discover new brands, and influence positive change every day. Get ready to think creatively, work strategically, and make your mark at a leading global retailer. Together, we’re evolving, innovating, and reimagining the future of beauty and retail. The Brand Animation Manager is...

  • Responsable de Magasin

    il y a 3 semaines

    Neuilly-sur-Seine, France NATURALIA (F) Temps plein

    **Description du poste** Expert de la distribution biologique depuis 48 ans, NATURALIA est une entreprise leader de son secteur avec 220 magasins de proximité, intégrés et franchisés. NATURALIA est présent en région parisienne, en province et à l’international. Son développement constant s'accompagne de nombreuses ouvertures de magasins par...

  • Cdi - Brand Animation Manager (F/H)

    il y a 2 semaines

    Neuilly-sur-Seine, Île-de-France Sephora Temps plein

    CDI - Brand Animation Manager (M/F)At Sephora, we reimagine beauty, discover new brands, and influence positive change every day. Get ready to think creatively, work strategically, and make your mark at a leading global retailer. Together, we're evolving, innovating, and reimagining the future of beauty and retail.The Brand Animation Manager is responsible...

  • Cdi- HR Manager

    il y a 4 semaines

    Neuilly-sur-Seine, France Sephora Temps plein

    aze At Sephora, we reimagine beauty, discover new brands, and influence positive change every day. Get ready to think creatively, work strategically, and make your mark at a leading global retailer. Together, we’re evolving, innovating, and reimagining the future of beauty and retail. **_You will excel and enjoy this position if you are ready to actively...

  • Product Manager Informatique

    il y a 1 semaine

    Neuilly-sur-Seine, France LeHibou Temps plein

    Notre client dans le secteur du retail recherche un Product Manager H/F **Descriptif de la mission**: Au sein de la direction Digitale Europe Middle-East, vous intégrerez le pôle Digital Expérience Produit & Innovation et aurez la charge du Product Management de l’expérience digitale en magasin. Dans les grandes lignes votre rôle sera d’identifier...

  • Responsable de Magasin

    il y a 1 mois

    Neuilly-sur-Seine, France NATURALIA (F) Temps plein

    **Description du poste** Expert de la distribution biologique depuis 48 ans, NATURALIA est une entreprise leader de son secteur avec 220 magasins de proximité, intégrés et franchisés. NATURALIA est présent en région parisienne, en province et à l’international. Son développement constant s'accompagne de nombreuses ouvertures de magasins par...

  • Responsable de Magasin

    il y a 2 semaines

    Neuilly-sur-Seine, France NATURALIA (F) Temps plein

    **Description du poste** Expert de la distribution biologique depuis 48 ans, NATURALIA est une entreprise leader de son secteur avec 220 magasins de proximité, intégrés et franchisés. NATURALIA est présent en région parisienne, en province et à l’international. Son développement constant s'accompagne de nombreuses ouvertures de magasins par...

  • Cdi - Performance Manager (M/F)

    il y a 4 semaines

    Neuilly-sur-Seine, France Sephora Temps plein

    At Sephora, we reimagine beauty, discover new brands, and influence positive change every day. Get ready to think creatively, work strategically, and make your mark at a leading global retailer. Together, we’re evolving, innovating, and reimagining the future of beauty and retail. In a context of a constantly changing, highly competitive environment,...

  • Cdi - Digital Brand Manager (F/H)

    il y a 3 semaines

    Neuilly-sur-Seine, France Sephora Temps plein

    **CDI - DIGITAL BRAND MANAGER (M/F)** At Sephora, we reimagine beauty, discover new brands, and influence positive change every day. Get ready to think creatively, work strategically, and make your mark at a leading global retailer. Together, we’re evolving, innovating, and reimagining the future of beauty and retail. Our Digital Brand Management team...

  • Responsable de Magasin

    il y a 2 semaines

    Neuilly-sur-Seine, Île-de-France NATURALIA (F) Temps plein

    **Description du poste**Expert de la distribution biologique depuis 48 ans, NATURALIA est une entreprise leader de son secteur avec 220 magasins de proximité, intégrés et franchisés. NATURALIA est présent en région parisienne, en province et à l'international. Son développement constant s'accompagne de nombreuses ouvertures de magasins par...

  • Cdi - Makeup Category Manager (M/F)

    il y a 3 semaines

    Neuilly-sur-Seine, France Sephora Temps plein

    At Sephora, we reimagine beauty, discover new brands, and influence positive change every day. Get ready to think creatively, work strategically, and make your mark at a leading global retailer. Together, we’re evolving, innovating, and reimagining the future of beauty and retail. The Makeup Category Manager is responsible for the acceleration strategy &...

  • Gestionnaire Adv Ssii

    il y a 3 semaines

    Neuilly-sur-Seine, France Expert & Manager Temps plein

    PARIS Expert & Manager, cabinet de conseil en recrutement est une marque du groupe Interaction. Nous sommes spécialisés dans le recrutement et la délégation de profils Agents de Maitrise et Cadres. Nos bureaux ont une expertise dans les métiers de la comptabilité/finance, RH/Paie/Juridique, Commercial/Marketing, Informatique/Digital,...