Customer Service Director

il y a 2 semaines


Paris, France De Graët Consulting Temps plein

DE GRAËT CONSULTING est un Cabinet de Recrutement et d’Approche Directe présent sur l’ensemble du territoire grâce à ses bureaux situés à Nantes, Paris, Marseille, Lyon, Lille, Caen et Toulouse.

Multi-spécialiste, nous intervenons sur tous les secteurs d’activité, pour tous types de postes et auprès d’entreprises de toutes tailles, des PME / TPE locales aux grands groupes internationaux.

**L'entreprise**

Notre client est un acteur reconnu dans l’industrie du conditionnement et implanté mondialement.

Afin d’accompagner ses ambitions de croissance, notre client souhaite diversifier ses activités, et recherche pour ce faire son nouveau CUSTOMER SERVICE DIRECTOR H/F.

**La description du poste**
- Promouvoir les activités du département : maintenance, SAV / retrofeet, formations ;
- Travailler en étroite collaboration avec le commerce à la définition des conditions des contrats de maintenance ;
- Développer un plan stratégique annuel de vente et de marketing des produits et services proposés ;
- Définir la tarification des pièces détachées et de l’offre de services ;
- Elaborer des budgets d’investissement, d’exploitation et de recrutement pour les services dont vous avez la charge ;
- Créer des KPI afin de suivre les performances de vos services ;
- Etablir des programmes de formation, et assurer la mise à niveau de ces formations en lien avec les innovations produits et les évolutions du marché.

**Votre profil**

Diplômé(e) d’une formation technique supérieure, vous justifiez d’une expérience significative et réussie dans des fonctions similaires, acquise idéalement dans l’univers du conditionnement auprès de clients industriels.

Vous êtes motivé(e) à l’idée d’intégrer une entreprise leader sur son marché, évoluant dans un contexte international et en croissance.

Type d'emploi : CDI
Statut : Cadre

Rémunération : à partir de 80 000,00€ par an

Avantages:

- RTT
- Véhicule de fonction

Types de primes et de gratifications:

- Primes

Lieu du poste : En présentiel



  • Paris, France Hunton Lewis Temps plein

    Associate Director at Hunton Lewis / Continental Search Alliance France (former CSA President) JOB CREATION/ Customer Loyalty & Growth Sales Director - European Martech Scale-Up (Paris, France) We represent a fast-growing, European-based Martech scale-up that's a leader in its segment. They've enjoyed significant growth over the past five years and...

  • Director, Customer Value

    il y a 1 mois


    Paris, France Adobe Temps plein

    Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies...

  • Customer Service Director

    il y a 1 semaine


    Paris, France De Graët Consulting Temps plein

    DE GRAËT CONSULTING est un Cabinet de Recrutement et d’Approche Directe présent sur l’ensemble du territoire grâce à ses bureaux situés à Nantes, Paris, Marseille, Lyon, Lille, Caen et Toulouse. Multi-spécialiste, nous intervenons sur tous les secteurs d’activité, pour tous types de postes et auprès d’entreprises de toutes tailles, des PME...

  • Customer Service Director

    il y a 4 semaines


    Paris, France De Graët Consulting Temps plein

    DE GRAËT CONSULTING est un Cabinet de Recrutement et d’Approche Directe présent sur l’ensemble du territoire grâce à ses bureaux situés à Nantes, Paris, Marseille, Lyon, Lille, Caen et Toulouse. Multi-spécialiste, nous intervenons sur tous les secteurs d’activité, pour tous types de postes et auprès d’entreprises de toutes tailles, des PME...

  • Director, Customer Value

    il y a 4 semaines


    Paris, Île-de-France Adobe Temps plein

    JOB LEVELM60/P60EMPLOYEE ROLEIndividual ContributorOur CompanyChanging the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands— everything they need to craft and deliver exceptional digital experiences. We're passionate about empowering people to build beautiful and powerful images, videos,...


  • Paris, France Mastercard Temps plein

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Associate Director

    il y a 4 semaines


    Paris, France BSR Temps plein

    **Associate Director, Financial Services** at BSR Copenhagen, Denmark; Paris, France; London, United Kingdom; or Remote in either of the 3 Countries **Organization** We are proud to say that we have a team of some of the most talented and motivated people in the industry working in our global offices in Copenhagen, Guangzhou, Hong Kong, New York, Paris,...


  • Paris, France BSR Temps plein

    **Organization**: We are proud to say that we have a team of some of the most talented and motivated people in the industry working in our global offices in Copenhagen, Guangzhou, Hong Kong, New York, Paris, San Francisco, Singapore, Shanghai, and Tokyo. **Position Overview**: The Associate Director, Financial Services will focus on Europe (EU) based...


  • Paris, France Databricks Temps plein

    **About the Team** The EMEA Professional Services Team’s mission is to accelerate our customers outcomes and Databricks Lakehouse adoption through delivery excellence and enablement’. We do so by accelerating and de-risking production projects by bringing our best practices and leading service offerings. We take a Partner first approach to scaling our...

  • Account Director

    il y a 4 semaines


    Paris, France Foundever Temps plein

    The Account Director is the owner of a logo, and manages a team of Account Managers. The Account Director should should ensure that Sitel Group strategy is fully deployed across the account to understand client strategy and priorities and to ensure aligned Account Strategy and delivery to it across all areas of the business and relationship. They are the...

  • Managing Director

    il y a 2 semaines


    Paris, France JBAndrews Temps plein

    E-mail Overview: As the Managing Director France in the Freight Forwarding industry, you will play a pivotal role in leading and driving the company's operations, strategy, and growth within the Italian market. You will be responsible for overseeing all aspects of the business, including sales, operations, finance, and client relationships, to ensure...

  • Enterprise Sales Director

    il y a 12 heures


    Paris, France Monta Temps plein

    We are always on the lookout for dedicated and committed colleagues, who want to create something new and different, within the realm of EV driving, with us. Job Openings Senior Backend Engineer (Copenhagen) Posted 3 days ago Senior Backend Engineer (Copenhagen) Posted 3 days ago On-site Copenhagen, Capital Region of Denmark, Denmark Engineering...

  • Director of Consulting

    il y a 1 mois


    Paris, France Clearwater Analytics Temps plein

    This is an exceptional opportunity for a dynamic and strategic leader to spearhead the consulting and upsell initiatives at JUMP Technology. Leading a team of Project Managers and Consultants, and in close collaboration with Sales, R&D and Product teams, you will strategically shape our client engagement roadmap, ensuring the delivery of high-value...


  • Paris, France Interpath Advisory Temps plein

    Joining Interpath Advisory means joining a dynamic and talented team of exceptional colleagues who bring innovative thoughts and a natural curiosity to the work they do each day. With no two days the same, we are looking for people who are willing to embrace a challenge and support businesses through adversity and growth. No one type of person succeeds at...

  • Sales Director

    il y a 1 semaine


    Paris, France UnaBiz Temps plein

    À propos de UnaBiz **UnaBiz** est une jeune entreprise de technologie de l’Internet des objets (IoT) qui connaît une croissance rapide.- Notre équipe est - **unie **et motivée par un objectif commun : permettre à l’IoT de changer le monde, de créer un monde meilleur pour tous. Nous avons l’intime conviction que la société telle que nous la...

  • Internship - Director of rooms

    il y a 2 semaines


    Paris, France The Peninsula Paris Temps plein

    Perfectly situated at 19 Avenue Kléber, The Peninsula sits in the heart of Paris within walking distance of some of the world’s most famous monuments, museums and luxury shopping districts. The Peninsula houses 200 luxurious rooms, including 93 suites. Working alongside a high profile and prestigious team, The Peninsula Paris is seeking a Director of...


  • Paris, France Adobe Temps plein

    Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies...

  • Creative Director

    il y a 4 semaines


    Paris, France Siena AI Temps plein

    At Siena, we are pioneering the development of world's first autonomous customer service platform, leveraging artificial intelligence to enable machines to engage in useful and complex conversations. Our platform is the first of its kind, designed to work out-of-the-box to effectively solve customer problems across all digital channels. Our self-service,...

  • Managing Director

    il y a 6 jours


    Paris, France JBAndrews Careers Temps plein

    E-mail Overview: As the Managing Director France in the Freight Forwarding industry, you will play a pivotal role in leading and driving the company's operations, strategy, and growth within the Italian market. You will be responsible for overseeing all aspects of the business, including sales, operations, finance, and client relationships, to ensure the...

  • Group Managing Director

    il y a 2 semaines


    Paris, France Aspire Software Temps plein

    Aspire Software is looking to hire a Group Managing Director to operate a portfolio of software businesses in France ! This position provides critical operational leadership to a portfolio of companies within a growing software vertical. As leader and manager of a portfolio, you will be responsible for developing and implementing the business’s...