Key Account Leader Emea

Il y a 2 mois


Paris, France QIMA Temps plein

**QIMA** est une entreprise spécialisée dans le contrôle qualité et la conformité, nous aidons nos clients à sécuriser et à piloter leur Supply Chain. Chaque année, nous réalisons plus d’un million d’inspections, audits et tests en laboratoire.
- Notre ADN se traduit par une forte diversité culturelle (4,500 collaborateurs, plus de 45 nationalités sur 85 pays), une digitalisation de tous nos outils, un réseau d’auditeur expérimentés, passionnés et engagés dans leur mission : aider nos clients à sécuriser une Supply Chain résiliente et durable.
- Afin de soutenir le développement de notre activité, nous recherchons un/une:
**Key Account Leader - Audits EMEA (Europe/Middle East/Africa)**

**The Company**:
**QIMA** est une entreprise spécialisée dans le contrôle qualité et la conformité, nous aidons nos clients à sécuriser et à piloter leur Supply Chain. Chaque année, nous réalisons plus d’un million d’inspections, audits et tests en laboratoire.

**The Job**:
**Sous la responsabilité du Manager Audits EMEA, vous serez en charge du **suivi des programmes d’audits sociaux, environnementaux et qualité de nos clients, issus notamment du secteur luxe.**

**A ce titre, vos responsabilités seront**:

- Garantir l’excellence opérationnelle dans la réalisation des programmes d’audits de nos clients (qualité des rendus, délais, satisfaction client) ;
- Être le point de contact privilégié entre nos clients, leurs fournisseurs, et le reste des équipes opérationnelles (Support technique, Auditeurs, Service Client, Comptabilité ) ;
- Animer les revues clients (tableau de bord, suivi des indicateurs ) ;
- Mettre en place les actions d’amélioration continue des programmes d’Audits ;
- Manager 2 coordinateurs d’audits basés en Espagne en charge de la planification des audits.

Vous serez amené(e) à participer à différents projets stratégiques : développement de nouveaux outils et méthodologies pour améliorer notre service et la qualité de nos audits.
- Master type École de Commerce / École d’ingénieur ;
- Une passion pour les enjeux sociaux et environnementaux ;
- Capacité à analyser et à synthétiser des données complexes et à formuler des recommandations claires et concrètes ;
- Excellente présentation ;
- Capacité à travailler en équipe et à collaborer étroitement avec les parties prenantes internes et externes ;
- Bonne maîtrise de l'anglais indispensable ;
- La connaissance des normes d'audit sociaux et environnementaux (SMETA, amfori BSCI, SA8000, etc.) est un plus.
- Poste basé idéalement à Paris ou en région (1h30 de Paris) suivant profil.


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