Post Delivery Experience Mgr, Customer Service

Fluent in French and English Bachelor's degree in Management, Business Administration, or a related area Experience managing crossfunctional programs, including external and internal stakeholdersAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to...

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.We are looking for a Post-Delivery Experience Manager (m/f/d) to join our French & Belgian Customer...

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.We are looking for a Post-Delivery Experience Manager (m/f/d) to join our French & Belgian Customer...

DESCRIPTION :At Amazon, we're working to BE the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.We are looking for a Post-Delivery Experience Manager (m/f/d) to join our French...

:At Amazon, we're working to BE the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.We are looking for a Post-Delivery Experience Manager (m/f/d) to join our French & Belgian Customer...

DESCRIPTION :At Amazon, we're working to BE the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.We are looking for a Post-Delivery Experience Manager (m/f/d) to join our French...

At Amazon, we're working to be the most customer-centric company on earth. We are looking for a Post-Delivery Experience Manager (m/f/d) to join our French & Belgian Customer Service Team (CS). This role will need to deliver through influencing other teams to change, through the use of quantitative and qualitative data and comprehensive project proposals and...

project/program management experience including proven ability to manage large and complicated projects with experience leading cross-functional projects - Results driven individual with strong proactiveness - Business judgment with a track record of successfully delivering quantifiable results. - Experience developing operational process and technologies to...

Experience in program or project management Experience using data and metrics to determine and drive improvements Experience owning program strategy, end to end delivery, and communicating results to senior leadership Key job responsibilities - Define the direction for the program and gain consensus and clear alignment at all levels as appropriate, within...

Amazon's Customer Service (CS) department is seeking an experienced Sr. Program Manager to join the team. The successful candidate will be a key member of the European CS team. You will be responsible for driving a high-visibility Customer Service Voice of Customers (VOC) program that will directly impact the EU customer experience. You must be an...

Amazon's Customer Service (CS) department is seeking an experienced Sr. Program Manager to join the team. The successful candidate will be a key member of the European CS team. You will be responsible for driving a high-visibility Customer Service Voice of Customers (VOC) program that will directly impact the EU customer experience. You must be an...

Fluent in French and English - Excellent writting skills - Bachelor's Degree - experience leading a Customer Service organization - Analytical experience building and analyzing models using various tools - Project management experience and ability to drive priorities / results ABOUT THIS ROLE This role is based in Paris, France. ABOUT YOU - You are...

Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Experience in program or project managemen Key job responsibilities - Define the direction for the program and gain consensus and clear alignment at all levels as appropriate,...

Bachelor’s degree in Computer Science, Economics, Engineering, Mathematics, Statistics, Finance, or related technical field - Previous experience in analytics, data engineering or business intelligence. - Experience using SQL, Python or scripting language, ETL and databases in a business environment with large-scale, complex datasets. - Experience with...

DESCRIPTION :Amazon's Customer Service (CS) department is seeking an experienced Sr. Program Manager to join the team. The successful candidate will BE a key member of the European CS team. You will BE responsible for driving a high-visibility Customer Service Voice of Customers (VOC) program that will directly impact the EU customer experience. You must...

:Amazon's Customer Service (CS) department is seeking an experienced Sr. Program Manager to join the team. The successful candidate will BE a key member of the European CS team. You will BE responsible for driving a high-visibility Customer Service Voice of Customers (VOC) program that will directly impact the EU customer experience. You must BE an...

A degree - Relevant experience communicating with and influencing a range of different stakeholders, including senior management - Relevant experience in using data or anecdotal evidence to influence business decisions - Relevant experience in managing large-scale programmes or projects Amazon's Senior On the Road (OTR) Capacity Managers play a critical...

Since 1994, Amazon has continuously expanded its product selection and innovated on behalf of customers in an on-going effort to fulfill its stated ambition of being earth’s most customer-centric company. Since 2015, Amazon.com has started reinventing on behalf of the business customer and is focused on building Amazon Business, the largest and most...

Since 1994, Amazon has continuously expanded its product selection and innovated on behalf of customers in an on-going effort to fulfill its stated ambition of being earth's most customer-centric company. Since 2015, has started reinventing on behalf of the business customer and is focused on building Amazon Business, the largest and most innovative...

Dans le cadre d’un projet chez l’un de nos clients grands comptes, nous sommes à la recherche d’un Service Delivery Manager. Au sein de l’équipe Cybersecurity & Service Delivery, le SDM Transverse aura pour missions: D’évaluer les demandes entrantes pour les router aux bons interlocuteurs De piloter centralement la réalisation des activités...