Operations Supervisor

Il y a 6 mois

GifsurYvette, France Capago International Temps plein

**| WHAT TO KNOW BEFORE APPLYING**
- You have to be **fluent in French & English** (written - spoken)
- Team Management experience is mandatory
- Experience in the visa industry is a big plus
- **This position is based in Boston - USA**:

- Resumes need to be sent in English

**-**

**| SUMMARY**

We currently operate in 10 countries, and welcome more than 250,000 visa applicants each year.

As part of our development, we are looking to strengthen our Operation Department and are looking for an experienced **English-speaking Operations Supervisor, **who is dedicated and customer-focused individuals to join our team.

The Supervisor works in close collaboration with the Operations Manager of the branch, to ensure the proper execution of the specifications and the expected quality of service.

**| RESPONSIBILITIES**

As an Operations Supervisor you will be responsible for:

- **Supervising all branch daily operations by**:

- Being in constant support of the team;
- Solving problems independently and ensuring good continuity of operations;
- Handling customer complaints and feedback.
- **Managing the liaison and relationship with the represented consulate / embassy when the Operations Manager is absent ;**
- **Guaranteeing the performances of the employees by**:

- Monitoring and communicating operational key performance indicators;
- Preparing and leading team meetings;
- Guaranteeing the good organization of the teams in order to optimize operational efficiency;
- **Ensuring the well-being of operational teams**:

- Reporting to the Operations Manager any issues that may affect employees.

**| COMPETENCIES**

As an Operations Supervisor, you need to demonstrate the following competencies:

- Ability to make operational decisions;
- **Fluent in English & French - mandatory**:

- Sense of responsibility ;
- Team management and skills development;
- Serious ;
- Organized ;
- Reactive ;
- Engagement in teamwork
- Great customer service skills

  • Operations Supervisor

    Il y a 6 mois

    Gif-sur-Yvette, France Capago International Temps plein

    **| WHAT TO KNOW BEFORE APPLYING** - You have to be **fluent in French & English** (written - spoken) - Team Management experience mandatory - Experience in the visa industry is a big plus - **This position is based in Washington - USA**: - Resumes needs to be sent in English **-** **| SUMMARY** We currently operate in 10 countries, and welcome more than...

  • Operations Supervisor

    Il y a 7 mois

    Gif-sur-Yvette, France Capago International Temps plein

    **| WHAT TO KNOW BEFORE APPLYING** - You have to be fluent in **Arabic, English & Italian** (written - spoken) - Being fluent in **French** would be a great advantage - Team Management experience mandatory - Experience in the visa industry is a big plus - This position is based in Beirut - Lebanon - Resumes needs to be sent in **English** **-** **|...

  • Operations Supervisor

    Il y a 7 mois

    Gif-sur-Yvette, France Capago International Temps plein

    **| WHAT TO KNOW BEFORE APPLYING** - You have to be fluent in **Cinghalais, English & Italian** (written - spoken) - Being fluent in **French** would be a great advantage - Team Management experience mandatory - Experience in the visa industry is a big plus - This position is based in Colombo - Sri Lanka - Resumes needs to be sent in **English** **-** **|...

  • Operations Supervisor

    Il y a 7 mois

    Gif-sur-Yvette, France Capago International Temps plein

    **| WHAT TO KNOW BEFORE APPLYING** - You have to be fluent in **Arabic, English & German** (written - spoken) - Being fluent in **French** would be a great advantage - Team Management experience mandatory - Experience in the visa industry is a big plus - This position is based in Tunis - Tunisia - Resumes needs to be sent in **English** **-** **|...

  • Operations Supervisor

    Il y a 7 mois

    Gif-sur-Yvette, France Capago International Temps plein

    **| WHAT TO KNOW BEFORE APPLYING** - You have to be **fluent in French, English & Armenian** (written - spoken) - **Being fluent in Russian would be a great advantage**: - Team Management experience mandatory - Experience in the visa industry is a big plus - This position is based in Yerevan - Armenia - Resumes needs to be sent in English **-** **|...

  • Operations Supervisor

    Il y a 6 mois

    Gif-sur-Yvette, France Capago International Temps plein

    **| WHAT TO KNOW BEFORE APPLYING** - You have to be fluent in **English & Portuguese **(written - spoken) - Being fluent in **French** would be a great advantage - Team Management experience mandatory - Experience in the visa industry is a big plus - This position is based in Brasilia - Brazil - Resumes needs to be sent in **English** **-** **|...

  • Operations Supervisor

    Il y a 6 mois

    Gif-sur-Yvette, France Capago International Temps plein

    **| WHAT TO KNOW BEFORE APPLYING** - You have to be fluent in **Spanish, English & Italian **(written - spoken) - Being fluent in **French** would be a great advantage - Team Management experience mandatory - Experience in the visa industry is a big plus - This position is based in Quito - Ecuador - Resumes needs to be sent in **English** **-** **|...

  • Operations Supervisor

    Il y a 6 mois

    Gif-sur-Yvette, France Capago International Temps plein

    **| WHAT TO KNOW BEFORE APPLYING** - You have to be **fluent in French & English** (written - spoken) - Team Management experience mandatory - Experience in the visa industry is a big plus - **This position is based in New York - USA**: - Resumes needs to be sent in English **-** **| SUMMARY** We currently operate in 10 countries, and welcome more than...

  • Operations Manager

    Il y a 7 mois

    Gif-sur-Yvette, France Capago International Temps plein

    **| WHAT TO KNOW BEFORE APPLYING** - You have to be fluent in French, English & Arabic (written - spoken) - Team Management experience mandatory - Experience in the visa industry is a big plus - This position is based in Jeddah - Saoudi Arabia - Resumes needs to be sent in English **| SUMMARY** His main responsibility is to ensure that operations at Capago...

  • Operations Manager

    Il y a 7 mois

    Gif-sur-Yvette, France Capago International Temps plein

    **| WHAT TO KNOW BEFORE APPLYING** - You have to be fluent in **Cinghalais, English & Italian** (written - spoken) - Being fluent in **French** would be a great advantage - Team Management experience mandatory - Experience in the visa industry is a big plus - This position is based in Colombo - Sri Lanka - Resumes needs to be sent in **English** **|...

  • Operations Manager

    Il y a 7 mois

    Gif-sur-Yvette, France Capago International Temps plein

    **| WHAT TO KNOW BEFORE APPLYING** - You have to be fluent in **Arabic, English & German** (written - spoken) - Being fluent in **French** would be a great advantage - Team Management experience mandatory - Experience in the visa industry is a big plus - This position is based in Tunis - Tunisia - Resumes needs to be sent in **English** **| SUMMARY** His...

  • Operations Manager

    Il y a 7 mois

    Gif-sur-Yvette, France Capago International Temps plein

    **| WHAT TO KNOW BEFORE APPLYING** - You have to be fluent in **Arabic, English & Italian** (written - spoken) - Being fluent in **French** would be a great advantage - Team Management experience mandatory - Experience in the visa industry is a big plus - This position is based in Beirut - Lebanon - Resumes needs to be sent in **English** **| SUMMARY** His...

  • Operations Manager

    Il y a 7 mois

    Gif-sur-Yvette, France Capago International Temps plein

    **| WHAT TO KNOW BEFORE APPLYING** - You have to be **fluent in French, English & Armenian** (written - spoken) - **Being fluent in Russian would be a great advantage**: - Team Management experience mandatory - Experience in the visa industry is a big plus - This position is based in Yerevan - Armenia - Resumes needs to be sent in English **|...

  • Operations Manager

    Il y a 6 mois

    Gif-sur-Yvette, France Capago International Temps plein

    **| WHAT TO KNOW BEFORE APPLYING** - You have to be fluent in **Spanish, English & Italian** (written - spoken) - Being fluent in **French** would be a great advantage - Team Management experience mandatory - Experience in the visa industry is a big plus - This position is based in Quito - Ecuador - Resumes needs to be sent in **English** **| SUMMARY** His...

  • Operations Manager

    Il y a 6 mois

    Gif-sur-Yvette, France Capago International Temps plein

    **| WHAT TO KNOW BEFORE APPLYING** - You have to be fluent in **English & Portuguese** (written - spoken) - Being fluent in **French** would be a great advantage - Team Management experience mandatory - Experience in the visa industry is a big plus - This position is based in Brazilia - Brazil - Resumes needs to be sent in **English** **| SUMMARY** His...

  • Operations Manager

    Il y a 6 mois

    Gif-sur-Yvette, France Capago International Temps plein

    **| WHAT TO KNOW BEFORE APPLYING** - You have to be **fluent in French & English** (written - spoken) - Team Management experience mandatory - Experience in the visa industry is a big plus - This position is based in Washington - USA - Resumes needs to be sent in English **| SUMMARY** We currently operate in 10 countries, and welcome more than 250,000 visa...

  • Operations Manager

    Il y a 6 mois

    Gif-sur-Yvette, France Capago International Temps plein

    **| WHAT TO KNOW BEFORE APPLYING** - You have to be **fluent in French & English** (written - spoken) - Team Management experience mandatory - Experience in the visa industry is a big plus - This position is based in Houston - USA - Resumes needs to be sent in English **| SUMMARY** We currently operate in 10 countries, and welcome more than 250,000 visa...

  • Operations Manager

    Il y a 6 mois

    Gif-sur-Yvette, France Capago International Temps plein

    **| WHAT TO KNOW BEFORE APPLYING** - You have to be **fluent in French & English** (written - spoken) - Team Management experience mandatory - Experience in the visa industry is a big plus - This position is based in Kingston - Jamaica - Resumes needs to be sent in English **| SUMMARY** We currently operate in 10 countries, and welcome more than 250,000...

  • Warehouse Supervisor

    Il y a 2 mois

    Villebon-sur-Yvette, France Videojet Temps plein

    Êtes-vous intéressé(e) par: - Une opportunité de travail au sein d'une entreprise internationale et diversifiée, engagée en faveur de la durabilité ? - Le développement de votre carrière dans une industrie de premier plan en impression, codage et marquage ? - L'utilisation et le développement de vos compétences techniques ? Si oui, continuez à...

  • Réparateur Portes Automatiques

    il y a 2 semaines

    Asnières-sur-Seine (92), France Kone Temps plein

    Customer relationship management - Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication (callout ETA, job performed, etc) - Responsible for accurate and real time back reporting of work performed (at the equipment level) in order to ensure the accuracy of e-Optimum and Customer...