#es Component Mro Key Account Contract Manager
Il y a 2 mois
**Airbus Helicopters **is looking for a **Component MRO Key Account Contract Manager **(f/m) **to join our Component MRO Department based in **Marignane, France.**
You will be part of a team developing Part by the Hour Service Solutions. As part of the Component Repair Business Team, you will be involved in the development and execution of component repair service activities aiming at customer satisfaction and financial stability.
**Your working environment**:
Major economic hub with Marseille-Provence Airport, Marignane is a dynamic city in the southeast of France. It is located near the cities of Aix-en-Provence and Marseille, which host a rich cultural and tourist offer. Close to the beaches of the Côte Bleue, it offers many options for water sports activities.
**How we care for you**:
- **Financial rewards**:Attractive salary, agreements on success and profit sharing schemes, employee savings plan abounded by Airbus and employee stock purchase plan on a voluntary basis.
- **Work / Life Balance**:Extra days-off for special occasions, holiday transfer option, a Staff council offering many social, cultural and sport activities and other services.
- **Individual development**:Great upskilling opportunities and development prospects with unlimited access to +10.000 e-learning courses to develop your employability, certifications, expert career path, accelerated development programmes, national and international mobility.
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
**Your challenges**:
- Responsibility for a portfolio of component repair key accounts in close collaboration with the internal stakeholders (internal departments, Regions...)
- Creation and validation of a PbH Strategy for these customers to increase customer intimacy and service level and develop additional business
- To set up and manage by the hour and time & material offers & contracts with E2E responsibility and accountability, establishing close customer proximity
- To manage & drumbeat all key actions with stakeholders involved to support profitable & sustainable business while ensuring customer satisfaction
- To secure & develop a sustainable relationship with the Customer/End-user & the Contracting Authority
- Ensure achievement of the operational and financial targets
**Main activities**:
- Act as the focal point of the Customer (End-user & Contract Authority) for Smart and T&M contractual deliverables; support Logistics and Sales directorates for any matter related to Support & Services contractual issues (incl. contractual negotiation),
- Liaise with all stakeholders (Sales Manager, Logistics, Customer Centers, Network, Repair Administration, Finance...) to ensure contractual performance,
- Prepare and implement contractual changes: amendments, changes, renewal ,
- Define and monitor contractual key performance indicators, to track contract situation, to define and supervise recovery actions plans if needed, provide a robust PbH /T&M strategy for each contract
- Challenge & monitor costs (including risks & opportunities), propose evolution to the commercial policy,
- Manage contract financial commitments: ensure achievements of turnover, margin, WOC, Cash targets as Profit & Loss Holder, or by delegation including risk & opportunities,
- Contribute to the preparation and follow-up of the operational plan.
**Your profile**:
- Min 5 years of professional experience
- Financial skills
- Rigorous and autonomous
- Autonomous and independent
- Strong communication skills,
- Ability to work in a multicultural environment,
- Negotiation level in English mandatory,
- Knowledge / experience of Support & service and Sales activities
This position requires a security clearance or will require being eligible for clearance by the recognized authorities.
Not a 100% match? No worries Airbus supports your personal growth with customized development solutions.
LI-LA1
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
**Company**:
Airbus Helicopters SAS
**Contract Type**:
PermanentClasse Emploi (France): Classe G13
**Experience Level**:
Professional
**Job Family**:
Customer Account and Service Management
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
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