Customer Success Manager Fluent German
il y a 2 semaines
**Customer Success Manager | Fluent German**:
CDI | Bordeaux | Paris | Berlin
**About Displayce Shaping the Future of Digital Out-of-Home Advertising**:
At Displayce, **we’re transforming how brands and agencies deliver meaningful, real-world connections with their audiences**. How? By providing a high-performance platform that makes digital out-of-home (DOOH) campaigns more precise, impactful, and accessible. With **over 1 million screens across the globe connected in real time**, we help brands amplify their message where it matters most. Our success is built on **collaboration, expertise, and a passion for innovation**. We believe in nurturing a work environment where diverse perspectives drive creativity and where every team member feels empowered to contribute to our shared vision. If you’re **curious, driven, and ready to be part of an agile, fast-growing team**that’s making a global impact, let’s talk
**We are seeking a Customer Success Manager to guide clients through the onboarding process, foster strong relationships, and ensure their success with our platform.**Reporting to the Head of Customer Success, you will play a crucial role in optimizing client satisfaction, retention, and campaign performance. Your expertise will help drive Displayce’s mission to deliver exceptional DOOH advertising experiences and solutions.
**Where and how you can work?**:
The position offers flexibility in work location, with the option to be **based at our headquarters** in central **Bordeaux** or at one of our European offices in **Paris** or **Berlin**. We also support a hybrid work model, allowing for up to two remote workdays per week.
**What will be your impact?**:
As a **Customer Success Manager**, your key responsibilities will include:
- Guide new clients through the onboarding process to ensure a **smooth and efficient**start with our platform.
- **Build strong, lasting relationships**with clients, **understand** their business goals, and provide tailored recommendations.
- Provide clients with **training** on our platform and **support** them in **optimizing their campaigns**.
- Collect **client feedback** and collaborate with internal teams (Product, Ad Operations, and Sales) to continuously **improve our solutions**.
- Identify **upselling opportunities** and work towards achieving **high client retention rates**.
**You’ll be a good fit if**:
You will excel in this role if you have familiarity with **programmatic advertising**, **digital media**, or **SaaS platforms** is highly valued.
You have **Strong interpersonal** and **communication skills,** proactive problem solver, and a **customer-centric mindset**.
You are a **fluent German** speaker with fluent English; additional languages will be a plus.
You are already **1-2 years of experience** in a Customer Success, Account Management, or related role,** ideally in the ad tech, SaaS, or digital advertising sectors.**
You are able to work **independently**and are **rigorous**and **organised**.
Ability to work in **Bordeaux, Berlin, or Paris.**
**What’s in it for you?**:
At our company, we prioritize the **well-being** and **growth of our employees** by offering a **comprehensive benefits package** designed to support you both **professionally** and **personally**.
We support **all parents**and** careers**, ensuring you have the **time** and **resources** needed to balance **work** and **family life**.
Our policies are designed to ensure **equity** and **support** for all employees, regardless of
background or personal circumstances.
**A competitive salary** ranging from **€35K** to **€40K**, depending on your experience and profile.
**What’s about the hiring process?**:
We make hiring decisions based on your experience, skills, and passion. We celebrate all types of skills and backgrounds, so even if you don’t feel your skills entirely match what’s listed above, we still want to hear from you All interviews are conducted both virtually
and at our offices.
**Our streamlined hiring process includes three steps over approximately two weeks**:
1. **Pre-qualification Interview (20 minutes)**: An initial discussion to assess your background and fit for the role.
2. **In-depth Interview (2 hours)**: Use case exercise + LIVE Pitch and a Discussion with future colleagues
3. **Final Meeting (30 minutes)**: A concluding discussion with Laure our Founder
-
Customer Success Manager France
Il y a 2 mois
Paris, France German Bionic Systems GmbH Temps plein**Exosquelettes - Fabriqués en Allemagne**: German Bionic, pionnier dans les exosquelettes actifs et les solutions d’ergonomie connectées, accélère son développement en France. Nous recherchons un(e) Customer Success Manager pour accompagner nos clients dans la révolution de l’assistance au travail physique grâce à nos solutions high-tech. **À...
-
Customer Success Manager Emea
Il y a 7 mois
Paris, France LeanIX Jobs Temps pleinWe are looking for a **Customer Success Manager** to join our growing team and guide customers through their journey, making them successful. Are you passionate about IT and how it enables modern businesses to grow? Do you share the mindset of being customer-first, striving for excellence while winning & losing as a team? Then it is worth reading...
-
Customer Success Manager Emea
Il y a 7 mois
Paris, France LeanIX Jobs Temps pleinLeanIX enables organizations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 1300+ customers with SaaS Management, Enterprise Architecture Management, and Value Stream Management. We are looking for a **Customer Success Manager** to join our growing team and guide customers through their...
-
Customer Success Associate/manager Mid-market
Il y a 7 mois
Paris, France LeanIX Jobs Temps pleinLeanIX enables organizations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 1300+ customers with Enterprise Architecture Management. We are looking for a **Customer Success Associate/Manager** to join our growing team and guide customers through their journey, making them successful. Are...
-
Customer Success Manager
il y a 3 semaines
Paris, France Singulart Temps plein**As a Customer Success Representative, your primary responsibilities will include**: - Retention Sales: Effectively pitch Singulart’s paid subscription plans, addressing artists’ questions and objections to secure their commitment. - Share strategic feedback: Gather and communicate insights about artists’ needs, market trends, and competitive...
-
German Principal Customer Success Manager
Il y a 2 mois
Paris, France HubSpot Temps plein**POS-26608** **Principal Customer Success Manager - Strategic Accounts - DACH Market** The Strategic Accounts team at HubSpot sits at the highest-touch end of the Customer Success organization. This team works with our highest paying customers to help them see extraordinary growth through education, business consulting and delight. As a Customer Success...
-
Customer Success Manager
il y a 4 jours
Paris, France GoCardless Temps plein**About us** We're a global leader in account-to-account payments, making it easy for merchants to collect both recurring and one-off payments directly from customers' bank accounts. Our global payments network and technology platform take the pain out of getting paid for 80,000 businesses worldwide, from multinational corporations to small businesses. Each...
-
Internship - Customer Success Manager (German
il y a 4 jours
Paris 4e, France Digimind Temps plein**Who we are**: Digimind is the global leader in AI-Powered social listening platforms and market intelligence software, designed for brands and agencies who want to accelerate digital transformation through an insights-driven approach. Digimind’s best-in-class technology transforms social and online data into actionable business insights, enabling...
-
Customer Success Manager
Il y a 2 mois
Paris, France CyberVadis Temps plein**Strategic Account Management and Customer Success**: - Manage a portfolio of customers, ensuring they maximize the value they get from the CyberVadis solution and maintain a high level of satisfaction and engagement with the service and tools - Advise customers on the implementation of their TPCRM program throughout their lifecycle. Partner with them to...
-
Customer Success Onboarding Manager Emea
Il y a 7 mois
Paris, France LeanIX Jobs Temps pleinLeanIX, an SAP company, is a market leader for enterprise architecture management (EAM), driving the modernization of IT landscapes and continuous business transformation. Our software-as-a-service solutions empower organizations to create transparency, enabling them to visualize, assess and manage the transition towards their target IT architecture. We are...
-
Customer Success Manager
Il y a 7 mois
Paris, France Go1 Europe Temps plein**The next chapter of our growth story needs YOU!** At Go1, we have grown from humble beginnings into the world's largest aggregator of educational content. We give organizations and their employees access to the largest curated e-learning library on the planet. Millions of people are using it to unlock their positive potential. We're endlessly curious,...
-
Customer Success Manager
Il y a 7 mois
Paris, France Go1 Europe Temps plein**The next chapter of our growth story needs YOU!** At Go1, we have grown from humble beginnings into the world's largest aggregator of educational content. We give organizations and their employees access to the largest curated e-learning library on the planet. Millions of people are using it to unlock their positive potential. We're endlessly curious,...
-
Customer Success Manager Fr
Il y a 6 mois
Paris, France Formitable Temps pleinFrance, Île-de-France, Paris DESCRIPTION As a Customer Success Manager, you'll be at the forefront of our organisational goals, making an operational contribution to the strategic vision of our customer-focused initiatives. Your job goes beyond just making sure our customers happy and understand the value of our product - it also involves building...
-
Customer Success Associate Dach
Il y a 3 mois
Paris, France Brevo Temps pleinToday, more than 500,000 businesses across 180 countries, including Sodexo, Louis Vuitton, Carrefour, eBay, and Michelin, trust Brevo’s reliable technology and 75+ integrations to deliver unparalleled customer experiences, reduce costs, and drive sales. Brevo reached €142M ARR in 2023 (40% growth year on year) and has close to 1,000 employees...
-
Customer Success Manager
il y a 1 semaine
Paris 1er, France DEEPKI Temps pleinFounded in 2014, Deepki supports real estate players in their transition to net zero and sustainability. To achieve this transition towards sustainability, Deepki helps realign stakeholders’ interests to build efficient strategies and transform real estate into a positive force for the planet. Deepki is the only company offering a fully populated ESG data...
-
Customer Success Associate Emea
Il y a 7 mois
Paris, France LeanIX Jobs Temps pleinLeanIX, an SAP Company enables organizations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 1200+ customers. We are looking for a **Customer Success Associate (f/m/d) **to join our growing team and guide customers through their journey, making them successful. Are you passionate about IT...
-
Customer Success Manager
il y a 6 jours
Paris, France MANGOPAY Temps pleinCompany Description MANGOPAY’s mission is to shape the future of exchanges! We empower all marketplaces and platforms by providing them with powerful and flexible payment and regulatory solutions. Since 2013, we have accelerated the success of some of the biggest names in e-commerce, retail, and cutting-edge platforms like Vinted, Rakuten, Chrono24, La...
-
Customer Success Onboarding Manager Emea
Il y a 7 mois
Paris, France LeanIX Temps pleinLeanIX, an SAP company, is a market leader for enterprise architecture management (EAM), driving the modernization of IT landscapes and continuous business transformation. Our software-as-a-service solutions empower organizations to create transparency, enabling them to visualize, assess and manage the transition towards their target IT architecture. We are...
-
Customer Success Manager
il y a 5 jours
Paris, France Rise Up Temps pleinCompany Description Empower your organization with blended learning. Rise Up is a SaaS platform that offers a technological and service-based response to the challenges of professional training. As a partner, Rise Up enables its customers to decompartmentalize training and unleash its full potential through expertise and data oriented technology. Rise Up...
-
Customer Success Manager
il y a 1 semaine
Paris, France Rise Up Temps pleinCompany Description Empower your organization with blended learning. Rise Up is a SaaS platform that offers a technological and service-based response to the challenges of professional training. As a partner, Rise Up enables its customers to decompartmentalize training and unleash its full potential through expertise and data oriented technology. Rise Up...