Senior Account Manager
Il y a 6 mois
**You Lead the Way. We’ve Got Your Back.**
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
CLIENT MANAGEMENT
Building lasting relationships is at the heart of our business-and that’s exactly what members of our sales team do best. Use your entrepreneurial mindset and consultative approach to create rewarding opportunities for both our customers and yourself, while being backed by an iconic brand. Whether you’re helping our customers get the most value from our range of innovative products and services, or collaborating internally across teams to deliver new solutions, your work can help us become an essential part of our customers’ lives.
Find your place in sales on #TeamAmex
**How will you make an impact in this role?**
Do you want to make a difference for international companies across the world ? Do you want to be part of a Global team ,
retaining the biggest clients of American Express and participating to the future of their Payment Solutions ?
Within American Express (AXP), the Global Client Group as part of Global Corporate Services (GCS) is a truly global
service provider of solutions for commercial payments, expense management and B2B commodities throughout the world,
to some of the largest American Express Corporate clients.
The Global Client Group (GCG) account management team is responsible for 185+ Global Clients which are the top
clients whose Charge Volume and global scale place them in a highly selective customer segment.
GCS invests heavily in its business and uses its expertise and innovation to maintain competitive leadership. Our
customers include 65% of global Fortune 500 companies.
The Global Client Account Development Manager (ADM) is a Client Sales Manager who is tasked to retain and grow
a tailored global payments programme (on T&E and B2B), that includes driving additional customer spend onto Amex
commercial payment products, and as well delivering differentiated and long term customer value.
**YOUR RESPONSIBILITIES**
- An exciting opportunity has arisen within GCP GCG for this Global ADM to manage a customer portfolio of Global
companies with their Headquarters (HQ) in France.
The role is responsible for a variety of tasks including:
- Creation and deployment of accounts strategies to achieve the objectives of retention, expansion and management of
each customer of the portfolio.
- Expansion in the usage by the customers, of our commercial payments solutions across T&E and B2B commodities.
- Broadening and deepening American Express relationships across the clients’ organizations with influencers,
stakeholders and decision makers to ensure excellence in development (contacts strategies)
- Interface with and influence on various levels and divisions of American Express to consistently implement the account
strategies.
Global coordination of the local account managers to implement the agreed action plans
- Identify client needs and match them against AXP products and services with the aim to sell appropriate solutions to
deliver increased value, usage of our solutions and greater client engagement
- Oversee ongoing servicing, operational, regulatory, debt management and reporting needs/projects
**Qualifications**
- High degree of commercial acumen, including negotiation and sales competencies, with different kind of decision
makers
- Highly motivated to succeed, with proven track record of producing results and enthusiasm
- Fluent in spoken and written English
- Sales and account management minded with a strong sense of building and maintaining relationships with clients and
internally at all levels
- Ability to clearly articulate and communicate complex ideas, both verbally and in written form, developing written
communications for a variety of audiences
- Excellent organizational skills including analytical mindset, project management, priorisation and strong time
management skills. Fast learner and deliverer
- Ability to solve problem effectively and think strategically
- Strong knowledge about payment process for T&E and B2B products is a plus (Procure to Pay)
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