Operations Manager

Il y a 2 mois


Paris e, France PONY SA Temps plein

**About**:
Pony is a shared micromobility company with a unique business model.

Pony is the first scheme to decentralise ownership of its vehicles, because we believe shared vehicles should belong to the people who use them. We let any of our users buy our ponies and share their revenue, ensuring that the profits remain in the local economy. We say they ‘adopt’ ponies and we call them ‘pony angels’.

We launched in 2017 as the first European company in the shared micromobility space. Today, we design, produce, and operate bikes and e-scooters in 10+ cities across Europe. What sets us apart is our unique model and our obsession with quality and sustainability.

Not just getting around, changing the way the world goes round.

**Job description**:
Nous recherchons un(e) jeune diplômé(e) de haut calibre, passionné(e), structuré(e), polyvalent(e) et persévérant(e) pour rejoindre pony.

Au sein du département Opérations, votre responsabilité principale sera de piloter la performance de nos prestataires de logistique et de nos équipes de maintenance.

**L'objectif**: S’assurer que les délais et les KPIs fixés soient respectés dans chacune des villes où Pony opère, notamment:

- La disponibilité maximale des véhicules (Vélos / VAE / Trottinettes)
- Les délais de réalisation des tâches logistiques (changement batterie, rebalance...)
- Les délais d’intervention sur les véhicules à réparer

Pony est une entreprise mission-driven ce qui signifie que nous attendons une implication et une passion hors du commun. Vous serez responsabilisé dès le premier jour et votre rôle sera déterminant en termes de contribution aux objectifs mais aussi en termes d’impact.

Pour se faire, les missions suivantes vous seront attribuées:
**Les missions principales**:

- Au jour le jour, suivre la performance de nos prestataires logistique/maintenance et mener les discussions avec leurs équipes de management
- Proposer et mettre en place les actions correctives pour améliorer leur performance
- S’appuyer sur les dashboards pony pour déterminer l’efficacité des actions mises en place (data driven)
- Proposer un reporting régulier aux responsables logistique et maintenance pony
- Se déplacer ponctuellement dans les villes où pony opère (France, Belgique) pour réaliser des audits de performance des équipes, formation des partenaires etc..

**Autres missions**:

- Appuyer à la gestion quotidienne des équipes interne pony, notamment des équipes en entrepôts.
- Appuyer à la gestion des entrepôts pony.
- Gérer différents projets opérationnels ponctuels en fonction des besoins.Projet ponctuel sur quelques jours (Campagne marketing etc..)

Projet moyen terme sur plusieurs semaines (amélioration de la flotte, déplacement des véhicules, aide à l’ouverture d’une nouvelle ville etc..)

**Profil Recherché**
- Très bon relationnel
- Esprit analytique & data driven
- Capable d’apprendre très vite et d’absorber plusieurs projets en même temps
- Fiable à 200%
- Indépendant, polyvalent, et persévérant
- Première expérience dans un environnement dynamique / constamment en changement
- En recherche constante d’amélioration
- French & English

Type d'emploi : Temps plein, CDI

Salaire : 35 000,00€ à 36 000,00€ par an

Avantages:

- Horaires flexibles
- Participation au Transport
- RTT
- Titre-restaurant

Programmation:

- Disponible le week-end
- Du Lundi au Vendredi
- Travail en journée

Lieu du poste : Un seul lieu de travail



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