Senior Director Practice Management for Fis Lending
Il y a 2 mois
Company Description
Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or hard of hearding, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. If you identify with any of the following communities do not hesitate to register.
Company Name: FIS Global
**Job Description**:
**Position Type**:
Full time
**Type Of Hire**:
Experienced (relevant combo of work and education)
**Education Desired**:
Bachelor of Business Administration
**Travel Percentage**:
15 - 25%
**EXECUTIVE SUMMARY**
**NOTE**: This role can be worked remotely
**General Duties & Responsibilities**
**Business**
- Owns the delivery of the L7 Consulting Services revenue, cost and margin targets globally.
- Ensures accurate financial forecasting (incl. funded development) and acts to close gaps between forecast and budget.
- Owns global capacity and ensures L7 is staffed correctly to achieve budget.
- Works with LOB to understand product strategy and ensure services plans/goals are aligned (e.g., introduction new modules, regulatory change, regional expansion).
- Works with Sales and Commercial Management to develop Road to Home for PS Revenue, provide timely and competitive estimates, strong margins, SOWs and solutions that are sellable and maintainable.
- Works with Services organization and LOB to develop future budgets and long-range plans, when asked to do so.
- Develops strong relationships with internal stakeholders such as product, sales, pre-sales, development and CX.
- Represents CS interests during pre-sales and contract negotiation (e.g., daily rates, comprehensive scoping in place, key contract terms are included - essentially, we only enter commercially viable PS Contracts).
**Responsibilities**
- Develops strong relationships with senior stakeholders at key clients and projects and provides thought leadership/trusted advisor role.
- Escalation points for project issues, ownership of Get-to-Green plans.
- Identifies opportunities to upsell/cross sell additional services.
- Develops and executes global hiring plan in alignment with Lending and Capital Markets location/hiring strategy.
- Sets relevant individual goals (Performance, Client, Behavioural and/or Development) for team members and ensures appropriate development and training plans are in place.
- Identifies key talent within Lending PS by Assessing Team Potential, ensures succession plans are in place and that the development needs of successors are identified and addressed.
- Develops relationships with sub-contracting partners.
- Develops and implements plans to address issues raised in annual GLINT survey.
**Innovation**
- Creates a culture of continuous improvement.
- Introduces Onboarding delivery practices for products in scope. Identifies opportunities to introduce best practices or new services from other L7s.
**General managerial responsibilities**
- Analyzes management reports and implement strategies to improve business performance.
- Builds organizational structure to meet business goals and objectives.
- Stays abreast of market and industry trends and project credibility in chosen area of expertise.
- Ensure team meets corporate policy targets for RegU, timesheets completions, Access Reviews etc.
- Makes timely, informed decisions and communicates rationale with factual accuracy and clarity.
**EDUCATION REQUIREMENTS**
Bachelor’s degree in business administration or law or the equivalent combination of education, training, or work experience.
**WHAT YOU BRING**
- time.
Specific competencies and experiences include:
- ** Commercial Acumen & Strategy**
- Excellent strategic thinking skills coupled with a track record of successful transformational leadership.
- Experience with selling and proven ability to grow revenue streams profitably.
- An ability to initiate and manifest flexibility, adaptability, and creativity.
- Exceptional analytical skills. Has a strong external focus on client, competitor, regulatory & marketplace trends, preferably in the securities and derivatives processing space.
- Exhibits a passion for the client, ability to prioritize and retain focus, execute relentlessly, experiment and drive innovation.
- Strong problem-solving ability, and practical experience in delivering complex solutions in a fast-moving business landscape. Adaptability in pressure situations, and empathy for clients and staff.
- ** Strong Communication & Client Management Skills**
- Highly articulate communicator who can convey important messages in a clear and compelling manner at all levels of the organization.
- Proven track record working with “C” suite Executives and Boards, equally comfortable addressing large public audiences or senior level customers.
- ** Developing and Leveraging Relationships**
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