Vp, Engineering

Il y a 6 mois

Paris, France Siena AI Temps plein

**About us**:
At Siena we are revolutionizing the customer service industry with the world's first autonomous AI customer service agents. We are a remote-first startup that's passionate about enabling machines to engage in delightful and empathic conversations. Siena is the first of its kind, designed to work out-of-the-box to interact with customers across all channels from a single platform.

If you're excited about AI and the intersection of human-to-machine communications, and want to be part of a team who is driving innovation and making a real impact, then come join us in pushing the boundaries of AI and CX.

**Some of our values**:

- ** Customer First**: It's not just about solving issues or closing deals. We're in the business of understanding our customers so well that we can anticipate their needs and blow their minds.
- ** Straight Talk**:Communication isn't just a checkbox for us—it's our operating system. We say what we mean, mean what we say, and have no hidden agendas or sugar-coating..
- ** Question & Disrupt**:We do things that have never been done before—not for the sake of being different but for being radically better.
- ** Act with Agency**: We don't wait for permission or perfect conditions. We evaluate the situation, make our best call, and go for it.
- ** Raise the Bar**: We're not just meeting standards, we're aiming for setting them.
- ** Fast & Fearless**:We move quickly but thoughtfully, and view mistakes and failures as stepping stones, not setbacks.
- ** Driven by Curiosity, Fueled by Growth**: We ask the questions no one else is asking, dive deep, and come out the other side better for it.
- ** Synergy Over Solo**:We value collaboration over individual achievement. When we work together, we're unstoppable. We're not just co-workers; we're co-creators.

**Why should you be part of Siena AI's success story?**

Join us in our journey to connect brands with AI, offering seamless service experiences. Having just closed our seed round led by world-class investors, there's no better time to become part of our story.

**Get ready to**:

- Define and execute the engineering vision, strategy, and roadmap in alignment with Siena AI's business goals.
- Build, mentor, and lead a high-performing, distributed engineering team, fostering a culture of innovation, collaboration, and continuous improvement.
- Oversee the design, development, and deployment of Siena AI’s products, ensuring robust, scalable, and high-quality solutions.
- Work closely with the product, design, and business teams to drive product development and innovation, ensuring alignment and effective communication across all functions.
- Lead a multifaceted engineering team, collaborating closely with Product, Design, and QA to build our AI platform.
- Recruit a world-class engineering team, scaling from small groups to a larger, well defined function.
- Oversee the R&D efforts in building the next-generation of AI Agent for customer-facing teams.
- Cultivate a culture of excellence, ensuring our roadmap is developed effectively, always prioritizing our customers' experience.

**The expertise you’ll bring to your new team**:

- 10+ years of engineering experience, with at least 5 years in a senior leadership role. Proven track record of scaling engineering teams and delivering complex, high-impact products.
- Knowledge of AI, machine learning, and modern software development practices. Experience with our technology stack (Node.js, Python, React, Next.js, PostgreSQL, AWS) is highly desirable.
- Strong leadership and people management skills, with the ability to inspire and motivate a remote, globally distributed team.
- Ability to think strategically and execute methodically. Strong problem-solving skills and a data-driven mindset.
- Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and stakeholders.

**You're the leader we're looking for if you**:

- Excel in scaling engineering teams and fostering a collaborative remote-first culture.
- Are autonomous, owning your initiatives while contributing positively to our team culture.
- Communicate effectively, collaborating with diverse groups to solve complex problems.
- Embrace challenges with optimism and a balanced, business-oriented approach to product development.
- Prioritize customer impact, ensuring your work significantly advances our service quality.

**Extra accolades for**:

- Experience with 24/7 SaaS operations.
- Proficiency in serverless architectures on major cloud platforms.

**Total Rewards**:

- Competitive compensation, including equity in a fast-growing startup.
- Customizable tech setup to suit your workflow.
- Flexible work location - home, coworking spaces, or wherever inspires you.

**Benefits**:
**The flexibility to work from anywhere**. Even if it's just from the comfort of your own bed (because let's face it, who doesn't love a good WFH situation?)

**Flexible working hours**. Bec

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