People Director
il y a 4 jours
Shipup is a 50+ people company that envisions a world where **brands keep their promises along the entire customer journey.**
That's why we enable brands to take control over the most volatile part of the customer experience —the post-purchase— so they increase brand loyalty and save support costs
**Our company culture & values**:
- **Ownership**:
- We choose to be here and to do what we do. We are responsible for our objectives and for the output of our work._
- ** Initiative**:
- Taking action without direction from above to improve our knowledge and come up with solutions to problems. The initiative is a key reason for success and places an obligation not to stifle it._
- **Empowerment**:
- We encourage those below us to take action and support them if they make mistakes. We explain what we want to be accomplished and allow flexibility in how it is accomplished._
- **Caring**:
- Being concerned about our co-workers, our customers, and the customers of our customers._
- **️ Ambition**:
- Always seeing bigger and having a strong desire and determination to succeed._
**Job description**:
**Context**:
Our People Director will be one of the main strategic profiles (COMEX member) of the company by representing the people department (office, HR, and hiring).
Your main mission will be to create a great place to work & a fast-growing team, committed to Shipup’s ambitious vision.
Our company is currently facing two main strategic challenges: a recent acquisition by GlobalBlue and our new remote policy. That's where you come in.
- ** Talent acquisition**: As we are defining new business objectives, we’ll need to define and manage a new ambitious hiring roadmap to answer business needs.
- **Talent retention**: Our average seniority is increasing, as are our employees’ expectations, so we want to make our employees’ value propositions evolve.
- **Internationalization**: We already opened our US office and we redefined our remote policy, so we’re hiring more and more international talents.
- **Company culture**: We defined our core values when we were only 15 employees, now that we are 60 and planning on growing fast, they need to be redefined and reinforced.
**Our current team members**:
You’ll structure the entire department. For now, here are the profiles you’ll manage:
- Angélique & Quentin: 2 Talent Acquisition Managers (Business & Tech/Product)
- Ophélie, our HR Manager
- We have an open position for a full-time Office Manager
**The whole company**:
**Business partnering**:
- As a Comex member, participate in the development of Shipup’s strategy and department organizational structure.
- Support our department leaders in building a strong talent retention strategy by overseeing career development, promotion, training, and leadership development.
- Collaborate with the Finance team and managers to regularly review the structure of our overall compensation and benefits strategy (including bonus programs, benchmarking, and annual review strategy).
**Culture**:
- Act as the guardian of our core values.
- Preserve our strong culture across countries and offices.
- Foster a growth-oriented and motivating culture.
**Talent Acquisition**:
- Build a recruitment machine.
- Empower managers on hiring topics.
- Build a strong employer brand.
- Define recruitment metrics to increase hiring efficiency.
**People Ops**:
- Onboarding: Build a delightful and scalable newcomers experience to ensure employee success from day 1 at the company.
- Offboarding: Establish a caring, transparent, and efficient process.
- Ensure compliance for all administrative topics: payroll, legal, contracts, etc.
***:
**Your department**:
**Your team management**:
- Get the team on board with your people vision.
- Help your team grow and develop.
- Provide a data-driven approach.
**Preferred experience**:
- 7+ years of experience in a people-focused role, including experience with workforces in EMEA and North America.
- 2+ years experience in a leadership role in an international high-growth startup.
- Experience in building, hiring, and training HR and TAM teams.
- Experience in developing and leading structural and strategic projects.
- You’re analytical and will take a data and process-driven approach when building the People organization.
- You are collaborative and have strong interpersonal and communication skills and are able to interact with the highest level of leadership.
- You’re fluent in English when it comes to speaking as well as writing.
**Hiring process**:
- (45 min) Screening call interview with Manon, our Chief of Staff
- (30min) People vision call with Romain, our CEO
- (02h) Technical interview with our co-founders: Romain, Quentin (CTO), and Térence (COO)
- (02h) Meeting with the current team
- (03h) Fit interview
**What you’ll get**:
**International**:we acknowledge our differences and celebrate them. D&I in our place of work is something we require every employee
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